Sr. Partner Operations Analyst

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.  

Partner Operations Senior Analyst 

Boston, MA 

PTC’s Partner Network provides leading technology, tools and resources needed for Partner success. This organization relies on Partner Operations for business insights to manage a dynamic and transactional business at scale. Our goal is to ensure that the organization has the business intelligence to make informed decisions, accelerate the business and grow in the marketplace. 

The Partner Operations analyst has global responsibility and will work cross functionally to drive the financial growth of our Partners. With a mix of business acumen, stakeholder management, and analytics capabilities, you’ll create and manage highly visible deliverables which drive meaningful change within the organization at all levels. 

Your Day-To-Day: 

• Reveal operational and performance insights relating to business initiatives, strategies, programs and policies which enable strategic and tactical decision making.  

• Model financial impacts, analyze and reconcile data, provide analysis and provide business recommendations. 

• Manage the health of the Partner Network through inspection of Partner/PSR performance against established KPIs and company goals. 

• Maintain alignment and active collaboration with regional and corporate operations and selling teams to ensure understanding of PTC’s dynamic business. Provide enablement and guidance, as needed. 

• Collaborate with cross functional teams to drive transparency and confidence with data and insights, both internally and externally. 

• Support delivery of ad-hoc requests and management of assigned projects. 

• Develop, maintain and grow Partner business acumen to enable effective support.  

Preferred Skills and Knowledge: 

• 3+ years of experience working in revenue or sales operations. Channel and SaaS experience preferred. 

• Self-motivated individual, proactive contributor who works well as an individual and within a team environment. 

• Able to work in a fast-paced and demanding environment. 

• Ability to drive projects in cross-functional environment while managing key stakeholder expectations and timelines. 

• Strong business acumen, especially in a Channel/Partner selling model. Able to think about the business holistically. 

• Proactive, effective communicator with strong organizational and inter-personal skills 

• Advanced knowledge of MS Excel and other Microsoft Office tools 

• Strong knowledge of Salesforce.com 

• Excellent analytical abilities with strength in accuracy and diligence.