Associate Director, Groups & Leisure Sales - Innside NYC

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Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. 

 

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Associate Director, Groups & Leisure Sales - USA Hotels

REPORTS TO: Director of Sales – USA Hotels                     

DEPARTMENT: Sales – USA

JOB LOCATION: Sales Office at Innside Nomad NYC

POSITION SUMMARY: The Associate Director, Groups & Leisure Sales, USA Hotels position focuses in generation of budgeted top line revenue, increasing market share and maintaining customer satisfaction in line with the Company’s overall Vision and Strategy.

 

 

JOB RESPONSIBILITIES (include but are not limited to)

Core Outside Sales Responsibilities:

• Executing the Sales Action Plan established by Sales Leadership. Targeting accounts, markets, and segments with heavy emphasis on account saturation.

• Effectively locating new sales opportunities through tactics like conducting persuasive in person, virtual, verbal sales presentations to prospective clients.
• Taking ownership of the existing account portfolio and markets assigned, maintaining and increasing the Company account base’s revenue goals as designated by Sales Leadership.
• Achieving revenue goals through proactive sales, prompt response to all inquiries, correspondence from clients, prospects and lead referrals, and consistent follow up on assigned incoming sales leads.

• Achieving self-generated business goals by proactively identifying, soliciting and qualifying new business opportunities to achieve individual and property level revenue goals for USA Hotels.
• Focusing efforts on accounts with significant potential sales revenue, repeat business and cross-selling opportunities between sister properties.
• Executing effective individual strategic account management guidelines and sales action plans in line with Sales Department.
• Working with partners such as travel agencies, meeting planners, travel managers, meeting management companies, travel trade, consortia allies and others, to develop proposals for groups business, including and no limited to MICE, SMERF, GOV, ASSOC, Entertainment, Tour and Travel with or without meeting space involve.
• Maintaining an updated portfolio of managed accounts for the leisure market and performing activities involved in developing and managing key accounts & programs to drive incremental revenues for the leisure market to all USA Hotels.
• Converting prospect in to clients closing the best agreements based on market conditions and individual property needs.
• Using negotiating skills and creative selling abilities to negotiate contracts and close on business.
• Producing and communicating group resumes and detailed information to operations team to warranty successful group execution and guest experience.
• Performing post-sale follow up and engage repeat business opportunities.

• Maintaining accurate and thorough data and history within Company’s CRM for all accounts.
• Vast knowledge of value propositions for all hotels represented.

• Managing time effectively between the sales offices, visits to the hotels, sales activities, business related travel and administrative assignments.

• Following Sales Action Plan, performing frequent sales presentations, off property sales calls, customer site tours and customer entertaining as required.
• Attending on-going self-driven education of Company’s brands and hotels, and hotel