Store Leader Mebane

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor and more. Polished ease, thoughtful details and a modern, sophisticated use of color—Kate Spade New York’s founding principles define a unique style synonymous with joy. Under the vision of creative director Nicola Glass, the brand continues to celebrate confident women with a youthful spirit.

 

Kate Spade New York is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.

 

Job Title: Store Leader (Manager)

Primary Purpose:

The successful individual will leverage their proficiency in retail to…

 

Client & Service Expert:

• Development of business driving initiatives that build a repeat business or that attracts a new customer.
• Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate.
• Ensure all associates and leadership complete the sales training program and develops strong product knowledge across all categories.
• Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales.

 

Leadership Presence/Steward of Talent:

• Achieve financial success through improvement of measurable statistics that positively impact the store performance.
• Hire, train and motivate a qualified sales team that effectively represents and communicates the kate spade new york brand to our customers.
• Provide specific development for the assistant manager and supervisor by assigning accountabilities and training with consistent follow-up and feedback.
• Perform annual performance evaluations with quarterly review of employee goals.
• Network and create positive relationships in the community that result in business generation, awareness of the kate spade new york brand and builds a bench strength of qualified candidates to fill key open positions.
• Attend, on average, two annual company management meetings.

 

Building Brand Equity:

• Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.
• Ensure visual merchandising directives are implemented efficiently as per direction and visual standards are maintained at all times.
• Analyze and react to business trends regarding assortment, communicating sell-through, stock levels, opportunities to increase sales.
• Communicate to District Leader customer feedback and quality issues in order to improve customer service and sales.

 

Operational Excellence:

• Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.
• Conduct regular store meetings to ensure accurate and consistent communication with employees.
• Maintain payroll budget and weekly hours to ensure appr