Senior Technical Product Manager

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

What you need to know about the role

As Senior Technical Product Manager, you will be joining the Checkout Experiences team, responsible for delivering a best-in-class UX to over 400 million users. The ability to learn new complex systems and manage relationships across a large organization will be critical to success. If you enjoy digging deeply into global-scale problem spaces and leading diverse teams towards an effective solution, this role is for you.

Meet our team

PayPal’s Checkout Experiences team is looking for a senior product manager who can lead the development of elegant, performant, and compliant user experiences across the Checkout portfolio. As PayPal’s largest and most complex product, Checkout will give you the opportunity to build relationships across the entire company and think globally to meet the needs of our millions of users. Success in this role will help us deliver on our mission and goals while working alongside some of the best in the payments and ecommerce industry.

Job Description:

Your way to impact

You will lead a team of designers, engineers, researchers and analysts to define and execute on a vision for how to best meet our user’s needs. This will require exceptional verbal and written communication and the ability to influence up, down and around you with a bias towards clear, concise documentation supported with evidence. You will immerse yourself in the complexity of the Checkout product suite to become a subject matter expert in your area, continually identify opportunities to improve our experiences, and advocate on behalf of the customer using data and strategic thinking.

Your day to day

In your day to day you will:

• Lead and collaborate across cross-functional teams to define and deliver a product roadmap that supports amazing customer experiences, while ensuring progress towards company goals and compliance with global regulations.

• Execute on that roadmap by designing a clear experimentation strategy, creating and validating hypotheses, and compressing the feedback loop to learn and iterate as rapidly as possible.

• Work with researchers, designers, and engineers to deeply understand customer needs and design simple but powerful solutions to their problems.

• Constantly build relationships across the organization to drive collaboration and consensus on strategy.

What you need to bring

• Proven track record of rapidly learning complex problem spaces, breaking them down into actionable w