People & Payroll Specialist / Senior Specialist with French & English

People

Permanent

Job Description

Put people at the heart of everything you do. 

Electrolux Group 

Electrolux Group is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our group of leading appliance brands, including Electrolux, AEG and Frigidaire, we sell household products in around 120 markets every year. In 2023 Electrolux Group had sales of SEK 134 billion and employed 45,000 people around the world. 

About the role: 
As a Specialist (Senior), People Data and Payroll Administration you will be a member of People Services & Solutions Team for Small & Medium Countries, supporting employees in European countries (i.e.France, Benelux, Switzerland etc) within HR Services community that provides an HR administration, pre-payroll and payroll services 

You will be reporting to Team Leader, People Data and Payroll Administration 

What you'll do: 

• Support the team in a variety of activities connected to employee lifecycle processes. 

• Engage in Continuous Improvement (CI) initiatives and projects and assist with their implementation, including the transition of HR and Payroll processes. 

• Process pre-payroll activities as required per country, gaining knowledge and supporting payroll activities. 

• Create employment contracts and other HR documents. 

• Maintain employee data in administrative systems (Workday) and other HR/payroll systems. 

• Ensure high-quality employee data and its maintenance across all systems. 

• Respond to HR-related queries and clarify HR policies and procedures as needed. 

• Use ServiceNow as a ticketing tool to manage incoming queries. 

• Direct queries to the appropriate subject matter expert or team while maintaining ownership of the cases. 

• Deliver HR information and transactions accurately and in a timely manner. 

• Maintain a strong focus on customer service at all times and build positive relationships with stakeholders. 

 

Qualifications & Requirements: 

• University/Business School degree or equivalent. 

• Fluency in English and French. 

• Strong planning and organizational abilities to manage multiple priorities and meet deadlines. 

• A high degree of customer service orientation to address employee queries and issues promptly. 

• Excellent organizational and communication skills. 

• High attention to detail. 

• Continuous improvement mindset and willingness to improve local payroll processes. 

• Ability to work with confidential information. 

• Good knowledge of MS Office (especially MS Word & MS Excel).