Director, Strategic Stakeholder Engagement

About Klick HealthMeet a different kind of workplace. Klick Health is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences since 1997. And we’re still growing fast, even after two decades. What does that mean for you? As Klick experiences exponential growth year-over-year, so do the people who help make it happen. Because we’re constantly evolving and changing, we invest in talent early and often, to develop future leaders at all levels. We’re one of the country’s Top 10 Great Workplaces, 10 Most Inspiring Cultures, Best Workplace for Innovators, Best Managed, and Fastest Growing. We know that career paths are seldom simple and straightforward. And that's an asset. If you feel like you'd be a good fit for this role, we encourage you to apply and take the first steps to starting your career journey at Klick!
Job Description
Reports to: Vice President (VP), Strategic Stakeholder Engagement (SSE)
We are looking for an experienced Director of Strategic Stakeholder Engagement to join our Strategic Stakeholder Engagement team. The successful candidate will have a proven track record of conceiving, developing, and delivering successful stakeholder engagement initiatives, either client-side or at a healthcare agency.  This person will be responsible for managing the overarching stakeholder engagement strategy for their clients and will work closely with the client to ensure they develop mutually beneficial partnerships and bring organizational excellence and recognition to their company and their team.
A passion for healthcare, the stakeholder ecosystem and innovative solutions in stakeholder engagement are a must. Driven by an understanding of how pharma engages with Key External Stakeholders in strategically identifying the right expert for the right engagement.
This role serves as the strategic driver between clients and internal teams to execute stakeholder strategies and initiatives. This role is responsible for helping to conceive and implement stakeholder strategies that will contribute to achieving client business objectives. This individual will be responsible for the overall success and growth of the account, with attention to detail and flawless execution.
This is a leadership role in the organization with room to expand your professional skill set and scope of responsibility.  The successful candidate will need to combine health experience with business acumen and an ability to work across disciplinary boundaries.  In addition, this person must be able to learn quickly while educating a wide variety of disciplines throughout the organization. As a visible leader at Klick, this person recognizes the abilities within others, and develops skills and support their growth.  To succeed at Klick, you’ll need to love a fast pace, approach challenges with optimism, believe that big things are possible, demonstrate kindness and know that you’re only as good as your team.

Key Responsibilities:

• Act as the primary SME and point of contact for clients, ensuring that their needs and expectations are met
• Serve as the SSE champion across all levels of the organization to generate excitement and advocacy for the craft, including on-going networking and cross-collaboration with CST leadership
• Develop strategic, well-informed, and insightful external stakeholder engagement plans
• Support the client’s stakeholder engagement strategy by, continually assessing collaborations with key external stakeholders and drive cohesive and transparent interactions and collaboration outcomes
• Ensure positive client experience and provide thought leadership to continually advance the client’s stakeholder strategy with a future-forward mindset
• Oversee and provide guidance on project briefs, including necessary SME and associated staffing ratio
• Ensure that all projects are delivered to the highest quality, leveraging a key understanding of the client’s internal ecosystem
• Drive the continuous growth and evolution of the agency's Strategic Stakeholder Engagement craft, processes, products, and tools to drive greater efficiency, quality, and consistency across the organization
• Strategically collaborate with cross-functional teams, including scientific innovation/medical communications, medical strategy, client services, project management, and advocacy to ensure optimization for growth and cross selling opportunities
• Lead new business pitches as the SME for SSE
• Build, develop and identify opportunities for SSE direct reports
• Provide strategic recommendations that will support client’s mid and long-term business objectives
• Ensure mentoring of direct reports; imparting knowledge and experience in creating and sustaining effective stakeholder partnerships
• Serve as financial steward to client budgets
• Ensure all communications reflect th