Senior Distribution Coordinator

ASR Group is the world’s largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates six sugar refineries, located in Louisiana, New York, California, Maryland, Canada and Mexico. In the European Union, the company owns and operates sugar refineries in England, Portugal.  ASR Group also owns and operates mills in Mexico and Belize.  The company’s brand portfolio includes the leading brands Domino®, C&H®, Redpath®, Tate & Lyle®, Lyle’s® and Sidul®.

OVERVIEW

The Sr. Distribution Coordinator is responsible for customer order management and monitoring refinery logistical resources to include the drop lot.   The individual drives alignment with cross-functional partners such as Customer Service, Operations, Transportation, Planning, and 3PL providers.  The role will be strategic and tactical and have daily responsibilities. They will provide support to the Site Distribution team to execute the tactical logistics associated with the location’s footprint and customer base by tracking and tracing shipments as needed. Responsibilities also include 3PL order fulfillment and ensuring that all orders are posted daily at all the external/3PL warehouses the Distribution team is responsible for.  A key aspect of this role is to actively participate in Distribution projects, inter-departmental projects and help drive towards achieving corporate strategic goals.  This position provides developmental leadership opportunities to enhance career progression.

DETAILED ROLES & RESPONSIBILITIES

Back up the Distribution Manager as the direct support to the manager.  This employee will have very similar responsibilities and is expected to assist wherever needed to support the Distribution Team and its daily tasks to include daily supervision of the Production Planner, Inventory Planner, and the Production Coordinator all located in Yonkers as well as be a key liaison for intercompany business transfers with Ingredients Plus in Lakeville NY. 

• Conduct analysis and provide recommendations for Supply Chain cost-reduction and continuous improvement opportunities.
• Lead or participate in project teams to plan and execute Strategic Initiatives.
• Develop and/or improve Standard Operating Procedures (SOPs) including cross-functional process mapping and streamlining activities.
• Lead effort to incorporate advanced scheduling tools and optimize production planning process.
• Primary responsibilities are similar to Distribution Coordinator, including but not limited to:
  • Review open orders, in transits, and open returns based on a daily/weekly/monthly process to ensure timely posting of orders and accurate month end closing. 
  • Monitor open orders at both the refinery and 3PLs to ensure all orders shipped on time.
  • Optimize outbound truck schedule (capacity / priority) and collaborate with Operations to schedule appropriate warehouse and inbound/outbound dock staffing.
  • Monitor daily drop lot activities, ensuring maximum utilization to drive direct vs indirect shipments.
  • Provide intermittent customer service support for prepaid order movements within Refinery/3PL footprint.  
  • Perform tracking and tracing of product shipments, and follow-up by interacting with customers to address their concerns. 
  • Main point of contact for SAP related issues for Customer Service Specialists (CSS), carriers, other refineries and 3PLs.