Principal HR Business Partner, Operations

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

Hims & Hers is scaling its Operations network, and the People model that supports it is still being built. As our footprint expands, we have an opportunity to define how talent strategy, organizational design, and leadership capability scale in a way that enables operational excellence.

We’re hiring a Principal HR Business Partner, Operations to build and lead this evolution.

This is a Director-level individual contributor role with enterprise impact. This role is not about maintaining an existing structure. It is about building one. You will define standards, establish decision principles, and design operating mechanisms that align central leaders and site HR partners. You will connect talent strategy to operational performance, ensuring the organization is structured and staffed to meet quality, capacity, and scalability goals.

Success requires strong judgment, analytical rigor, and the ability to influence without authority. You will operate in ambiguity, make complex tradeoffs visible, and build practical systems that leaders rely on.

You Will:

• Drive the People strategy for central Operations functions operating across the network

• Partner with senior leaders to design scalable organizational structures aligned to business strategy

• Build and implement workforce planning frameworks that anticipate growth, capability gaps, and succession needs

• Establish clear standards and decision principles for people-related matters across Operations

• Use workforce data and talent insights to inform organizational and talent decisions

• Lead cross-functional, network-wide talent initiatives in partnership with R&D, Quality, and People COEs

• Coach senior leaders on organizational effectiveness, succession planning, and leadership capability

• Identify systemic talent risks and design practical, durable solutions

• Create alignment and consistency across sites while accounting for operational realities

• Williness to travel up to 15%

You Have:

• 12+ years of progressive HR experience, including senior HRBP partnership in operational or complex environments

• Bachelor’s degree or equivalent practical experience

• Experience building or redefining the People strategy within a scaling organization

• Strong capability in organizational design and workforce planning at the functional or enterprise scale

• Demonstrated experience influencing senior leaders and shaping strategy without direct authority

• Experience using data and talent insights to drive people decisions

• Sound judgment in complex organizational and employee matters

• Comfort operating in ambiguity and building structure where it does not yet exist

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles

• Unlimited PTO, company holidays, and quarterly mental health days

• Comprehensive health benefits including medical, dental & vision, and parental leave

• Employee Stock Purchase Program (ESPP)

• 401k benefits with employer matching contribution

• Offsite team retreats

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if yo