Chief Architect / Tech Fellow – Corporate Functions (CFO, HR, Legal, Risk & Audit)

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

Chief Architect / Tech Fellow – Corporate Functions (CFO, HR, Legal, Risk & Audit)

Location: San Antonio, TX, Plano, TX or Charlotte NC (4 days per week on-site)

*** Relocation assistance to San Antonio is available for this position ***

Overview:

Responsible for translating business needs into technical solutions and defining solutions to business problems through reasoned application of information technology. Designs, develops, and analyzes overall architecture of internal systems, including hardware and software. Determines integrated hardware and software architecture solutions that meet performance, scalability, reliability, and security needs. Coordinates design and integration of total system including subsystems. Researches and recommends technology to improve the current systems.  Provides organizational leadership and technical vision, coupled with strong business acumen to deliver an efficient, sound, and industry leading technical platform

What you will do:

• Leads development and implementation of technical strategies to assure achievement of CFO and Corporate Functions (HR, Legal, Risk & Audit) goals.

• Serves as primary consultant to IT, executive management and other personnel in large-scale information technology efforts, which require extremely high degrees of analytical and creative ability.

• Provides authoritative technical advice and expertise to senior management regarding systems development, hardware and software configurations for major corporate information systems.

• Evaluates design and architecture of proposed systems to determine feasibility of new applications and/or assess business impacts on other systems.

• Influences product direction and features for critical vendors. 

• Provides knowledge counsel to executive management on cross-divisional, cross-applications, and cross-technology issues.

• Directs the assessment of integration and supports impacts of new, proposed, and existing technologies, and advises executive management.

• Directs the scope, design, coordination, and implementation decisions concerning integration of the organization’s broad spectrum of highly technical and complex computer and telecommunication systems.

• Builds and oversees a team of Technical Architects supporting a technical portfolio of a CFO and Corporate Functions through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. 

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

• Architect and integrate AI and agentic systems to automate workflows and augment decision-making while enhancing operational efficiency.

• Collaborate with business leaders to translate functional needs into scalable technical solutions.

• Ensure compliance with security, data governance, and regulatory frameworks.

Minimum Education:

• Bachelor’s degree in information technology, computer science, business administration, MIS or related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

Minimum Experience:

• 10 years of progressive Information Technology/IT development or implementation/consulting experience.

• 4 years of leadership experience advocating, developing, and investing in the personal growth of the Technical Architect or Engineering communities.

• Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals.

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