Solutions Engineer - Prior Auths (Remote)

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding.

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

The Solutions Engineer is a post‑sales, execution‑focused role responsible for supporting healthcare implementations by bridging technical gaps between Program Management, product, and engineering. This role plays a critical part in moving signed customer contracts from requirements into delivery, with a strong and growing emphasis on FHIR‑based integrations tied to current revenue and regulatory‑driven contracts.

Sponsorship, of any kind, is not available for this role.

Why join this team?

• Work with a collaborative and growth-focused team that values continuous learning.

• You'll sit at the center of high‑impact, real‑world healthcare delivery, where the work is both meaningful and highly visible.

To be qualified for this role, you have:

• Bachelor’s degree or equivalent combination of education and relevant experience.

• 3+ years in a client-facing solution design role, building strong internal and external relationships.

• 3+ years working on projects or contracts greater than $1,000,000 ACV.

• 5+ years of experience in technology consulting, technical implementation, or solutions delivery—healthcare experience required, specifically in the prior authorization space. Only candidates with prior authorizations experience will be considered.

• Strong technical acumen: Must be well versed in X12 and FHIR.

• Ability to articulate product features and translate payer requirements into scalable solutions.

• Strong analytical and technical problem-solving skills with an understanding of SDLC and Agile methodologies.

• Excellent written and verbal communication skills, including business and technical documentation.

• Proven ability to deliver in time-sensitive engagements and adapt to changing priorities.

• Technical aptitude with healthcare workflows, high-volume transactions, and emerging technologies.

What will set you apart:

• Knowledge and expertise with healthcare data standards such as EDI, X12, FHIR, and APIs.

• Knowledge of health plan systems and payer operations.

• Experience delivering enterprise SaaS solutions.

• Working knowledge of Atlassian (Jira, Confluence), Azure DevOps, Salesforce, or similar tools.

What you’ll do?

• Support post‑sales customer implementations by providing hands‑on technical guidance throughout delivery, with a primary focus on healthcare prior authorization workflows.

• Conduct client-facing meetings and product demonstrations with internal and external stakeholders.

• Contribute to scaling delivery operations by helping package and standardize implementation approaches so contracts can be delivered more efficiently at volume.

• Act as a bridge between delivery teams, product, and engineering, helping translate customer requirements into delivery‑ready, scalable solutions.

• Provide practical expertise in FHIR APIs, supporting the growing volume of FHIR‑based contracts that represent the team’s highest delivery and revenue priority.

• Collaborate with Product Management on custom requests and identify opportunities for process improvement.

• Manage multiple concurrent projects across multiple payer clients, ensuring on-time delivery.

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