Account Manager

The Account Manager coordinates and directs the day-to-day campus general maintenance and plant operation and manages community support services related to site educational programming, planning, construction, maintenance, and alteration of equipment, machinery, buildings, and other facilities personally or through delegation to subordinate supervisors. Responsibilities include interviewing, hiring, orientating, and training employees; planning, assigning and directing work; appraising performance reviews; rewarding and disciplining employees; addressing complaints and resolving problems.

Core Competencies:

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers information and performs analysis; Develops alternative solutions; Works well in group problem-solving situations.
• Technical Skills - Plumbing, General Maintenance background, and managerial required.
• Cost Consciousness - Works within approved budget; Develops and implements cost-saving measures; Contributes to profits and revenue; Conserves organizational resources.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions via SWOP’s utilization; Uses equipment and materials properly.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Change’s approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Annual Salary Range:  $110,000 - $135,000 US Dollars
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.  You may be eligible to participate in a Company incentive or bonus program.

Benefit Information:
ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff & Management.

Essential Functions:

• Provides ongoing communication and reporting of site activity to both the client and ABM senior management. 
• Inspects buildings and grounds and evaluates support services effectiveness and use of space and facilities. 
• Processes all general maintenance requested services and specific assigned PM activities.
• Directs general maintenance personnel and workers engaged in community support, equipment service, installation and repair, facilities equipment repair, and preventive maintenance.
• Plans, budgets, and schedules facilities modifications including cost estimates, bid sheets, layouts, and contracts for construction and acquisitions. 
• Helps develop long-range plans, conceptual designs, and capital outlay requirements and documentation for buildings and grounds.
• Formulates and coordinates program specifications, requirements for proposals and contracts, and associated documents. 
• Acts as liaison to public utility, environmental, and energy agencies. 
• Inspects construction and installation progress to ensure conformance to established specifications. 
• Reviews service contracts for compliance with site needs and provides oversight to validate adherence to specifications and quality of deliverables.
• Assists in the coordination of building space allocation, layout, and communication services.

Required Qualifications:

Education:

• Bachelor's degree (B.A.) from a four-year college or university; or 

Experience:

• 5-10 years related experience and/or training; or equivalent combination of education and experience. Electrical and Plumbing experience required.
• Computers skills including Office 365 with strong ability in Excel and PowerPoint / Outlook Mail; CMMS (Asset Essentials) Software Experience; MS Project or Milestones Simplicity Certificates.

Licenses:

• Current Driver’s License, Formal Facilities Management Certification (BOMI, CFM, etc. preferred), HVAC, Carpentry.

Working Environment:

The employee is occasionally required to stand; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 50 pounds. While performing the duties of this Job, the employee is frequently exposed to wet and/or humid conditions and extreme heat. The employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; outside w