Platform & Product Lead | Marketing & Digital - #8921

Extreme Networks Named to Computerworld’s 2023 List of Best Places to Work in IT!Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before and with double digit growth year over year, no provider is better positioned to deliver better outcomes on scale, than Extreme.We believe in “walking the walk” of our strong core values which enable us to successfully advance together. Diversity and Inclusion is a vital part of our values and beliefs, and we’re proud to foster an environment where every Extreme employee can thrive. Come become part of something big with us! We are a global leader, with hubs in North America, South America, Asia Pacific, Europe, and the Middle East.
Preferred Candidate Location for this role:ColoradoUtahMidwest RegionEast Coast

Who You Are·        You aim to improve the technical quality and velocity of work across cross-functional teams ·        You love vague problems to bring clarity out of chaos, framing the challenge to identify a path forward to drive programs over the finish line·        You are fanatically customer focused on the end-to-end experience and how digital strategies are transforming customer interactions·        You are obsessively detail-oriented while always keeping the bigger picture in sight by using your technical expertise and problem-solving abilities to prioritize and manage blocking issues  Your Responsibilities·        Blends strategic and tactical delivery leadership·        Collaborates with the cross-functional organizations to provide the best technical solutions as part of the Digital portfolio of work·        Can easily represent various project roles leveraging technical proficiencies and domain expertise to discuss complex technical requirements, prioritization, trade-offs, and risk exposure runbooks ·        Understands the role of Product and the work product, reviews and the importance of design heuristics involved in program delivery.·        Develops program scope and objectives with relevant stakeholders to ensure technical feasibility and drive projects end-to-end·        Manages the digital initiatives where technical requirements and work is required including migrations, deprecations, tech stack simplification acting as the main internal/external point of contact.·        Coordinates the technical design diligence process for large programs, track technical dependencies, scheduling reviews and pre-reviews, engaging the right stakeholders across various organizations·        Drive org-wide and company-wide technical initiatives as we evolve our technical stack to scale for the next decade·        Provides feedback for future roadmap programs aligned to outcomes, OKRs and the company.  Your Experience·        Experience working in cloud & product-driven companies managing large strategic programs focused on digital engagement, digital transformation and the technology solutions involved in a digital ecosystem.·        Understands design-driven user journeys and signals and how the back-end systems power the data, machine learning models and SEO for continuously improving personalized digital engagement tied to Revenue, Growth, Cost and NPS (Net Promoter Score)·        Excellent written and oral technical and business communication and people skills with the ability to influence stakeholders and present to C-level executives.·        Sound business judgment, a proven ability to influence others, strong analytical skills, and a track record of taking ownership, and influencing results.·        Platform technology experience: SFDC Sales & Services CRM, externally facing mobile-first websites, Martech stack, Search, CMS (Sitecore), Contact Center solutions and machine learning & experimentation approaches.·        DevSecOps and “Security as Code” mindset is a plus.·        Tools experience required including Jira, Confluence and project & portfolio management software such as Smartsheet or MS Project·        BA/BS degree, 10 years technical project management/product owner experience or relevant experience.Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation effort