Senior Lead Marketing Technology Transformation

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

 

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

We are seeking a strategic and innovative team member to lead the evolution of our marketing technology architecture and integration practices. This role will pioneer new approaches for how data is collected, connected, and activated across systems — going beyond traditional data warehouse processes to unlock greater agility and insight.
 

The ideal candidate will drive seamless interoperability between our CRM, digital, and marketing platforms, enabling automation, real-time analytics, and enhanced data accessibility. This role will work cross-functionally with IT, Finance, Business Intelligence, and Marketing to ensure our technology stack delivers maximum value and scale.
 

A key focus will be modernizing our architecture to fully leverage investments in Adobe, Salesforce, and Microsoft ecosystems, while championing best practices and fostering a culture of experimentation, innovation, and continuous improvement. Our team is committed to building a best-in-class marketing architecture that is scalable, future-ready, and designed to empower data-driven decision making. We strive to break down silos between platforms, unify data flows across the enterprise, and enable real-time personalization and analytics. We operate at the intersection of strategy, technology, and creativity — pushing boundaries to deliver impactful, measurable business outcomes.

Location

This is a remote opportunity open to candidates located anywhere in the U.S.

The Main Responsibilities

• Lead the evaluation, design and optimization of complex implementations of marketing and sales technology, based on deep expertise and knowledge of best practices.
• Enable standardization and scale across complex marketing and sales automation solutions to enable AI use cases, flexible data modeling and rapid analysis.
• Collaborate with cross-functional teams to implement new pilot programs driving business growth and maximize the value of Marketing automation.
• Serve as a critical liaison between Marketing and IT, ensuring marketing technology solutions are scalable, efficient, and aligned with business needs.
• Design and develop scalable middleware applications to bridge integration gaps between marketing and enterprise systems.
• Partner with Business Intelligence and Data Science team members to improve predictive analytics and machine learning-driven recommendations.
• Drive the continual optimization of our Adobe implementation to improve data unification, customer insights, and omnichannel marketing.
• Integrate AI into work processes, decision-making and problem-solving, using AI-powered tools, workflow automation, and AI-driven analytics.
• Drive innovation and continuous improvement within the team, staying up-to-date with the latest technologies and industry trends.
• Build and maintain strategic relationships with technology partners, ensuring we maximize the use of their capabilities.
• Develop and implement best practices for solution architecture, development, and deployment.
• Ensure the security, scalability, and reliability of technology solutions, addressing any technical challenges and optimizing performance.
• Generate ongoing leadership support and buy-in on the strategic value of technology partnerships by providing ongoing updates and developing a broad network of leadership engagement.

What We Look For in a Candidate

Minimum Qualifications: 

• Bachelor’s degree or equivalent educa