Sr. Product Manager

Bamboo Health is the leader in Real-Time Care Intelligence™ solutions aimed at improving lives for everyone experiencing physical and behavioral health challenges. We are driven by our mission to empower clients to deliver seamless, high-quality and cost-effective care during pivotal moments to improve health outcomes. From coast to coast, Bamboo Health partners with all major retail pharmacy chains, 52 states and territories, 100% of the top 10 best hospitals and more than half of the country’s largest health plans to improve more than 1 billion patient encounters annually. Join us in improving lives during pivotal care moments! 

Summary:

We are seeking a highly analytical and customer-focused Product Manager II to join our Controlled Substances team. This role is ideal for a data-focused Product Manager with a strong product foundation who is ready to go deep — building rare, hard-to-develop expertise in one of healthcare's most complex and highly regulated domains, where data quality, regulatory nuance, and customer trust are everything.

As a Product Manager II, you will establish yourself as the subject matter expert in Controlled Substance data and reporting solutions, partnering with customers, engineering, analytics, and product leadership to develop products that deliver meaningful value to healthcare organizations, pharmacies, government agencies, and other stakeholders.

Success in this role requires strong analytical skills, expertise in SQL and Tableau, and the ability to translate complex business, regulatory, and customer needs into product solutions — while managing a large, concurrent portfolio of initiatives with speed and precision. Active, fluent use of AI-supported tools is essential to operating effectively at this scale. The ideal candidate is naturally curious, comfortable working with large and complex datasets, and excited to use data-driven insights to influence product decisions.

What You’ll Do:

• Develop deep expertise in Bamboo Health's Controlled Substance products, data assets, reporting solutions, customer workflows, and regulatory landscape.
• Analyze complex datasets using SQL, Tableau, and other analytical tools to identify trends, customer needs, risks, and product opportunities.
• Lead the discovery, prioritization, requirements definition, and delivery of reporting and data product enhancements from concept through adoption.
• Partner with customers and customer-facing teams to understand needs, manage expectations, communicate tradeoffs, and distinguish between defects, enhancements, and future opportunities.
• Collaborate with Product, Engineering, Analytics, Data Engineering, Architecture, and Customer Success teams to deliver scalable, customer-focused solutions.
• Translate customer feedback, business needs, regulatory requirements, and data insights into clear product requirements, user stories, acceptance criteria, and success metrics.
• Support roadmap decisions by evaluating customer impact, regulatory requirements, technical feasibility, operational considerations, and business value.
• Contribute to data governance, reporting, metadata, and AI-enabled product initiatives that improve customer value and operational efficiency.
• Support user acceptance testing (UAT), product documentation, data definitions, and customer-facing enablement materials.
• Explore opportunities to enhance workflows through AI or automation tools (e.g., document summarization, task routing, or data parsing).
• Identify repetitive tasks and partner with team leads to implement scalable automation solutions.

What Success Looks Like…

In 3 months…

• Develop a strong understanding of Bamboo Health's Controlled Substance products, customers, data assets, and regulatory environment.
• Independently navigate key datasets and reporting solutions to answer customer and business questions.
• Use SQL and Tableau to investigate data questions and contribute meaningful product insights.
• Build relationships with customers and stakeholders to understand workflows, challenges, and opportunities.
• Utilize AI tools to manage workload velocity — accelerating documentation, requirements, research, and stakeholder communication across multiple concurrent initiatives.

In 6 months…

• Independently lead disco