Director, Hospital Labs

Company Description

Renowned as the academic flagship of the University of Maryland Medical System, our Magnet®-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care.  Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing.  Located in downtown Baltimore near the Inner Harbor and Camden Yards, you won’t find a more vibrant place to work! 

Job Description

General Summary

Responsible for short- and long-range planning, staffing, and development of a budget for the departments.  Integrates interdepartmental and intradepartmental services to achieve objectives.  Establishes policies, procedures, standards, and objectives for the departments consistent with organization's goals.  Works through managerial and supervisory personnel to accomplish set goals and objectives. Establish policies, procedures, standards, and objectives for the provision of laboratory services; evaluate performance and maintain total quality management, coordinate with other departments and clinical chiefs to provide optimal levels of care to patients and hospital staff, while maintaining 24-hour accountability for operations.  Ensures the provision of laboratory services across both the Downtown and Midtown campuses to meet the needs of patients, and perform in accordance with accepted standards and practices, as well as regulations stipulated by the Clinical Laboratory Improvement Act (CLIA), The Joint Commission, FDA, AABB, FAA, and OSHA.

Principal Responsibilities and Tasks

              The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

1. Plans, organizes and directs department’s mission, vision and values.  Develops goals and objectives, establishes and implements policies and procedures for department operation.  Reviews department performance, changes as needed to improve quality of services and to ensure compliance with regulatory requirements.  Keeps UMMC Administration, Medical Staff and Nursing informed of department mission, performance, needs, challenges, regulations as well as other clinical, administrative and fiscal matters pertaining to assessment, fiscal analysis, regulatory compliance and continuous quality improvement (CQI).
2. Oversees all aspects of workforce management including but not limited to: recruitment, retention, staff development, performance management and succession planning. Responsible for overseeing the development of training/orientation and overall department staff performance through subordinate supervisory staff.   Develops standards of performance, monitors and leads staff; evaluates performance and initiates or approves personnel actions such as merit increases, promotions, disciplinary actions, and career/practice development incentives. Develops and maintains job descriptions and standards of performance for all staff members.  Assures competencies of all staff.  Resolves staff grievances.
3. Develops, recommends and manages the departmental operating budget and ensures that the department operates within allocated funds and/or the strategic realities of the specific patient care environment at UMMC.  Achieves planned annual operating budget and labor productivity benchmark targets as assigned by UMMC.  Maintains reports and statistics for administrative, planning, quality improvement and regulatory responses. Identifies and coordinates capital expenditures with Finance through the Administration.  
4. Ensures the delivery of quality laboratory services for the various patient populations served by the UMMC Laboratories of Pathology.  Participates in University of Maryland Medical System (UMMS) initiatives, when deemed appropriate.
5. Develops and maintains total quality management relative to the mission of the department in collaboration with the medical directors for Laboratory of Pathologies.  Evaluates laboratory functions, practices, reporting mechanisms, record keeping, and drug control. 
6. Proactively and effectively partners with key stakeholders on all projects.  Engage and manage key vendor relationships.  Partner with the Performance Improvement Team to target process improvement efforts to enhance patient and provider satisfaction, quality, and financial performance.
7. Assures the delivery of quality Laboratory services for the various patient populations served.  Proactively provides educational guidance and consultation to all staff.
8. Evaluates laboratory functions, practices, reporting mechanisms and record keeping.  Introduces and demonstrates new technologies, care modalities, equipm