Operations Assistant

Description

The operations assistant is responsible for performing administrative duties and other functions that help streamline the organization's daily business operations. The Operations Assistant will primarily support TAKKION’s Maintenance Division. 

ESSENTIAL FUNCTIONS

· Increase team efficiency by providing support both operationally and administratively.

• Serving      as a point of contact between Operations and Time & Labor. 
• Assistance      with creating/assigning job codes. 
• Ensuring      accuracy and consistency with Customer-based time entry platforms. 
• Able      to respond to employee and customer requests on time as needed. 
• Able      to assist Customer A/R and provide a breakdown as needed. 
• Review      employee timesheets and expense reports on a weekly basis.
• Assist      with technical documentation.
• Provide      scope of work to technicians as needed. 
• Able      to aid customers / customer needs.
• Provide      requested safety certifications to customers, employees and subcontractors      as needed. 
• Assist      and coordinate with fleet / asset management. 
• Track      time-off schedules as needed.
• Assist      with pre-jobs meetings.
• Generate      reports from databases, formatting information, vetting data and compiling      operations reports. 
• Data      entry, quality control verification and reporting from various core      business-management technologies.
• Keeps      fully informed of current developments in the operations field, industry,      regulations and Company procedures as they apply to assigned work areas.
• Ordering      office supplies, equipment, and services as needed. 
• Willing      to perform additional responsibilities, task, and duties as assigned.
• Coordinating      with Business Development & Operations to ensure proposals are      accurate and sent off in a timely manner. 

Requirements

EDUCATION & EXPERIENCE REQUIREMENTS/COMPETENCIES
 

To perform the essential functions of this position successfully, an individual should be able to demonstrate and provide the following:

• HS      diploma or GED equivalent required. Secondary education preferred.
• Three      (3) – five (5) years of functional experience in administration,      operations or customer service field preferred.
• Extensive      knowledge in Word, Excel and Outlook and the ability and willingness to      learn new software applications.
• Excellent      organizational skills, communications skills, the ability to multi-task,      and most importantly, the ability to work well in a team.
• Demonstrated      openness to change, flexibility, and adaptability.
• Strong      analytical thinker with the ability to resolve complex issues.
• Self-starter      with a drive for continuous improvement of the business operations.
• Express      willingness to step out of the box to assist other teams to meet and      overcome challenges for the company.

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS
 

This position is largely self-directed and requires understanding of company policy, procedures, and values. Team members will be required to adhere to all safety requirements in all work environments. This position operates in an office environment.

Specific physical requirements include: 

• Sitting      for approximately 90% of the time while working on a personal computer.
• Occasionally      lifting weights of fifty (50) pounds or less.