Client Associate or Analyst

Job ID: 30637

 

We are looking for our new Client Associate to support the development of our Norwegian and Finnish corporate customers in North America.

 

At Nordea, we see that the world is changing fast – and we want to be one step ahead of the curve. That’s why we’re deeply committed to providing the financial solutions of tomorrow to our customers. We’re creating an agile environment where we experiment and grow together – and we need your ideas and unique background. With us, you’ll be in good company with a chance to make your mark on something bigger.

 

About our team

 

Join Corporate Banking, New York - as our new Client Associate [CA] providing support coverage to the Norwegian and Finnish LC&I Portfolio in North America. Be a part of setting the bar for sales growth, structure, knowledge sharing, use of data and focused business development / optimization.

 

We add value by creating great customer experiences through our relationship strategy and a deep understanding of our customer’s businesses and the markets they operate in. As the Client Associate, you will play a vital role in creating trustworthy and profitable partnerships with our customers.

 

Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us.  

 

What you’ll be doing

 

Our new CA will efficiently facilitate and support relationships between the local Client Executive [CE] / customer senior decision makers, our HQ stakeholders (Main Customer Responsible Units [MRUs] / Product Responsible Units [PRUs]) as well as the different NY branch stakeholders teams. S/he/x quickly becomes fluent in work flow processes, products and essential systems to create excellent service for the CE and the team's customer base.

 

You will become responsible for supporting and co-creating:

• Profitable income growth of our important Norwegian and Finnish customer portfolios in North America
• Close relations with our Norwegian and Finnish MCRUs and Team leaders for Sales coordination
• Support sales of our various credit products, Cash Management Products (w/PRU), markets products (w/ PRU), Deposits / MMLs and more
• Collaborate with our Cash Management Advisors to cross-sell Cash Management products and services
• Diligent reviews of documentation to ensure strict adherence to allocated terms from HQ/MCRUs
• Responsible for obtaining approvals for local credit processes
• Preparing reports and assisting with various administrative tasks
• Standardized processes, CRM and OneNote use as well as ensuring high standards and quality of production of the team
• Support our Broker Dealer operations

 

So, you are probably well structured, strong communicator, pays attention to detail, eager for continuous learning, not afraid to ask, gets the job done (!) and strives to constantly lead the way and seek to come up with ways to optimize and provide value to our customers - for the further benefit of the team, the team's stakeholders and the bank.

 

Expect customer interactions, virtual and in-person. Be prepared for the expectation of not only coming up with good ideas - but as well seeing things through to execution "hands-on" and proactively supporting the CE.

 

The role is based on-site in New York City.

 

Who you are

 

To succeed in this role, we believe that you:

• Have a high work capacity, enjoy working with others, is a trusted colleague and have an interest in developing both yourself and the people around you
• Thrive building close and long-term relationships, acting with the customers’ best interest in mind
• Are proactive, self-driven and engaged with a high level of credibility
• Are service-minded and have a deeply commercial mind-set
• Are analytical, structured and systematic in your ways of working

 

Your experience and background:

• 2+ years of relevant banking experience or equivalent
• Prioritize customer needs and excellent service; building and maintaining long-term client relationships
• Excellent communication ski