Employment Type:

Full time

Shift:

Description:

The Patient Safety Specialist manages, coordinates and facilitates the hospital patient safety activities. Supports the achievement of zero preventable harm for patients, colleagues, and the communities we serve, while protecting the assets of the Ministry. In collaboration with leadership is accountable to develop and maintain the risk management program. Provides risk management education to colleagues. Conducts investigations and identifies improvement opportunities for near misses and adverse events. Supports claims management activities related to incidents and litigated cases. Responsible for specified coverage lines encompassing all sites owned by the ministry and insured by Trinity Health.This position supports the Hospitals risk management activities. and legal support to the Regional Direcotr Risk Management, and supports Senior Team in confidential matters. The Patient Safety Specialist will (participate or Co)-chair/facilitate committees/teams as requested by the Quality/Accreditation Manager. Data collection and analysis skills are integrated to be utilized in the performance improvement (PI) process, as well as other responsibilities of the position. The Joint Commission, CMS, and other regulatory bodies include regulatory compliance activities are a part of the Patient Safety Specialist position. Engages in performance improvement projects to support quality/regulatory priorities in fulfilling the vision and mission that lead to regulatory compliance, high quality organization, patient safety, and operational excellence as directed. The Patient Safety Specialist also helps support maintaining highest level of compliance with other organizations such as Leapfrog, IBM Watson, and others that impact quality and patient safety. Participates in quality rounds, co-chairs Quality/Safety Committees and help reports data as required for regulatory programs. The Patient Safety Specialist reports to, works in concert with, and supports the Quality/Accreditation Manager

• Event Reporting System Management
• Provides oversight and management of the event reporting system. This includes assuring that the event reporting data is accurate and complete prior to closing the file timely.
• Identifies and reports to key stakeholders events that are Serious Adverse Events, Sentinel Events, or potential claims.
• Demonstrates the ability to utilizing various reports within the event reporting system to obtain information/data/trends/etc. for analysis and meetings.
• Reinforces that the principles of Just Culture be adhered to during the event submission and management process.
• Develop and/or be involved in the File Manager and Frontline User training
• Captures and identifies learning opportunities from near misses and good catches. Encourages reporting so that prevention measures and best practices can be implemented.
• Implements a system to track patient safety concerns and reports findings to key stakeholders including leadership.
• Enters or transfers into ClearSight any events that could result in claims.
• Root Cause Analysis Support
• Investigates unanticipated events that result in death or serious injury or result in significant loss of a ministry asset. Organizes a team to conducts a timely root cause analysis with action plan. Enlists
• appropriate resources to monitor the effectiveness of the action plan at 30, 60 and 90 days and adjusts action plan as needed.
• Conducts credible, thorough root cause analysis, apparent cause analysis, learning by defects and investigations.
• Consulting with Staff
• Provides guidance and support for colleagues with risk or patient safety questions or enlists appropriate resources to address the concern.
• Proactive RM Visibility
• Implements a proactive program for identifying risk to patient safety and reducing clinical errors as well as ensuring compliance with applicable laws and regulations. This includes activities such as risk audits, safety huddles, safety rounding, risk recognition/reporting awards (good catch awards), and risk newsletters.
• Risk Management Education
• Develops and/or provides input to organization policies and procedures on patient safety and risk mitigation.
• Provides education to colleagues on risk management topics where there is a current interest or need.
• Committee and Board Reporting
• Develops and provides ongoing risk management reports on issues, outcomes, and recommendations to key stakeholders
• Provides a report for leadership at least three times a year regarding the status and effectiveness of risk management actions taken related to open claims.
• Serves as a risk management representative on committees within the organization that