International Franchise Assistant (Hybrid)

***This is a hybrid role on-site 3 days per week located in Hoffman Estates, IL***

About the Role

The International Franchise Assistant is responsible for supporting Franchise Manager and Franchise Partners with allocations, data analysis, order entry, vendor communication and product assortment strategy.

• Support Franchise Manager on all day to day functions for franchise partners, including partner conference calls, special projects, analysis, etc

• Analyze franchise partner sales & inventory weekly, providing recommendations for growth & opportunities

• Prepare Franchise Division sales files and analysis for each assigned franchise partner

• Review and analyze franchise partner monthly style selling providing in depth analysis and best seller lists

• Prepare daily and weekly franchise division reporting such as on order, receipts and daily allocation recaps

• Execute product allocations daily in line with franchise expectations

• Prepare weekly on order & receipt reports for each franchise partner, tracking orders and reviewing late po’s,

• Prepare and review aged inventory in HK DC location

• Review and XRef global orders to franchise orders weekly, preparing new style list and reorder list to be shared with each franchise partner

• Recap franchise partner orders each week and prepare placement of requested orders on franchise assortment plans

• Prepare and expedite purchase orders as directed by Franchise Manager & franchise partner

• Partner with vendors and global buy teams daily on order modifications, updates and changes to order ship dates

• Communicate with vendors regarding price and delivery daily and advise Franchise Manager of any potential problems on orders

• Process ticket requests, chargeback/RTV’s, and quality inspections

• Maintain office sample organization

Qualifications

• Bachelor’s degree required; Fashion Merchandising degree preferred

• 1-2 years retail buying office experience preferred

• 1-2 fashion related internships a plus

• 1-2 years retail store experience a plus

• Strong retail math skills

• Microsoft Office proficiency required

• Excellent Microsoft Excel skills a plus

• Overall comprehension and awareness of current trends and how they apply to the Company’s demographic

• Strong oral and written communication skills

• Solid organizational skills

• Flexibility and the ability to prioritize multiple assignments

Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.