Senior Program Manager – Salesforce Program Delivery

Overview

Senior Program Manager – Salesforce Program Delivery

Location: Hybrid (Minnesota – Nicollet Mall, Minneapolis or Centre Point, Roseville, MN; Colorado – 3500 Blake St, Denver, CO)Employment Type: ContractWork Model: Hybrid (Onsite Tuesday–Thursday) with remote consideration for qualified candidates

 

Are you a seasoned Program Manager who thrives on bringing structure to complex initiatives and aligning business and technology teams toward a common goal? Trissential is hiring a Sr Program Manager– Salesforce Program Delivery to join our client's team and drive the successful execution of enterprise-scale Salesforce initiatives. This is an opportunity to lead highly visible Salesforce and related programs, influence executive stakeholders, and help shape strategic business outcomes.

 

What's in It for You?

• Lead large-scale Salesforce programs directly impacting strategic transformations impacting business operations and customer experience
• Partner with executives, business stakeholders, architects, vendors, and technology teams to influence strategic decisions
• Own program governance, financial oversight, risk management, and delivery execution across multiple workstreams
• Work in a collaborative, highly cross-functional environment where facilitation, leadership, and communication are valued
• Lead a multi-year Salesforce transformation central to modernizing customer and revenue operations
• Operate at both strategic and execution levels, driving program outcomes while maintaining leadership visibility
• Enjoy a stable schedule with regular business hours, no on-call responsibilities, and minimal travel requirements

 

Your Role & Responsibilities

Program Planning & Execution

• Define and manage program scope, objectives, milestones, schedules, and delivery roadmaps
• Develop and maintain integrated program plans and executive-level reporting
• Influence strategic direction of Salesforce initiatives in partnership with executive stakeholders
• Accountable for program-level outcomes across scope, schedule, financials, and business value realization

 

Salesforce Delivery Coordination

• Partner with Salesforce product owners, business stakeholders, vendors, architects, and delivery teams
• Support successful execution across requirements, design coordination, testing, release planning, deployment readiness, and stabilization activities
• Ensure risks, decisions, dependencies, and business impacts are documented and communicated effectively

 

Financial & Resource Management

• Manage program forecasting, budget tracking, variance reporting, and cost oversight
• Coordinate internal resources and external vendor staffing requirements
• Monitor resource constraints and capacity planning to keep delivery efforts on track

 

Stakeholder & Leadership Engagement

• Facilitate steering committees, executive updates, status reviews, planning sessions, and decision forums
• Act as the central point of coordination between technology teams, business stakeholders, leadership, and vendors
• Drive clarity around ownership, action plans, decisions, and next steps

 

Risk, Issue & Dependency Management

• Identify and proactively manage program-level risks, issues, assumptions, and dependencies
• Escalate concerns related to scope, schedule, budget, quality, resources, or business readiness
• Track mitigation plans through resolution and ensure accountability across all stakeholders

 

Governance & Reporting

• Deliver concise, executive-ready communications and status reporting
• Support adherence to established project and program management standards
• Promote consistent delivery governance, documentation practices, and operational excellence

 

Skills & Experience You Should Possess

• 8+ years of program and/or project management experience leading complex business and IT initiatives
• Demonstrated experience delivering enterprise Salesforce programs or projects
• Strong understanding of the Salesforce delivery lifecycle, including release planning, testing, business readiness, and deployment activities
• Experience managing multiple workstreams, dependencies, budgets, timelines, and stakeholder groups simultaneously
• Exceptional executive communication and presentation skills
• Strong financial management