Residential Sales Representative

Benefits:

• 401(k)
• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

JOB TITLE: Residential Sales Representative    EMPLOYER: Culligan Water of Midland  DEPARTMENT: Sales Department   REPORTS TO: Sales Manager  SUMMARY: The Residential Sales Representative is responsible for establishing, developing, and maintaining positive business and customer relationships while meeting monthly sales goals. They will train to understand the full use and benefits of Culligan products and services. A Residential Sales Representative must have a proficient understanding of residential Culligan products and will be responsible for assisting residential leads/ potential customers with a team of other Residential Sales Representatives.  BENEFITS

• Consistent Work hours
• Paid Holidays
• Paid Time Off
• Medical, Dental, & Vision Insurance
• Supplemental Insurance
• Company Provided Life Insurance & Long-term Disability
• 401K retirement with Company Match
• Company Picnics and Holiday Parties
• Company Discounts

 DUTIES AND RESPONSIBILITIES:

• Promote a long-term relationship-building approach to Sales to improve customer satisfaction and retention with residential customers
• Develop and improve standard/best practices in the sales toolbox: presentation formatting, financial documentation, lead generation methods, cost modelling
• Correspond with all leads and appointments as scheduled
• Attend scheduled appointments assigned with professionalism and integrity
• Maintain accurate records of all sales activities in relevant database
• Learn, maintain and apply overall knowledge and technical information as it relates to the sales of all residential Culligan products
• Understand customers’ needs and present viable solutions. Accurately represent capabilities, terms procedures without distorting dealership policy
• Make an effective sales presentation so that the customer is adequately educated about the products and services available
• Clearly and completely document installation arrangements, pumps and other related equipment, check electrical/drain
• Clearly and completely document installation arrangements, pumps and other related equipment, check electrical/drain
• Take ownership of a new customer’s account, and follow up with every new customer to ensure complete satisfaction and secure referrals
• Maintain security of all customer information
• Participate in all promotional activities (trade shows, exhibits, etc.) as required
• Obtain minimum sales standards (see attached breakdown)
• Performs other related duties as assigned by management.

 SUPERVISORY RESPONSIBILITIES:

•  This job has no supervisory responsibilities.

 QUALIFICATIONS:

• High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience
• Computer skills required: Contract Management Systems (EX: DocuSign, etc.); Human Resource Systems; Microsoft Office Suite; Project Management Software (EX: Monday.com)
• Certificates, licenses and registrations required: Valid driver’s license, Sales license, State licenses as required 
• Other skills required: 
  • Highly motivated and target driven with a proven record of accomplishment in sales.
  • Expert in effective communication
  • Able to adapt to individual customer needs

COMPETENCIES: 

• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitm