Commercial-Capital Markets Servicing Specialist

Commercial/Capital Markets Servicing Specialist – Kenansville, NC

Are you passionate about supporting agriculture and rural communities? Do you thrive in a collaborative environment where your attention to detail and customer service skills make a real impact? If so, we want to hear from you!

As a Servicing Specialist, you’ll play a key role in our Commercial-Capital Markets team. From conducting internal loan closings and completing final loan verifications to setting up and maintaining both digital and secured loan files, your work will help ensure a seamless experience for our customers. You will work in a culture that is mission-driven, values strong customer service skills, multi-tasking, confidentiality, attention to detail, time management, and organization.

What You’ll Do:

• Accurately and efficiently assist with closings of all sized loans with moderate complexity while meeting work quantity expectations
• Timely and accurately key payment and ledger entries, prepare deposits, transaction summaries, and daily balancing
• Adhere to Association’s internal controls policy
• Ensure files are complete and scan loans per Association policy
• Responsible for monthly, quarterly, and annual reports for capital markets and commercial portfolios
• Show initiative by proactively pulling loans from the queue
• Demonstrate mastery of Servicing Specialist duties with minimal oversight
• Ensure all customers have a great customer experience
• Effectively communicate with customers and team members
• Demonstrate a commitment to learning and growing by proactively following development plan
• Maximize quality business growth to meet Association’s profitability and other business plan objectives

What We Value:

At AgCarolina, we believe in:

• Customer Service – Building strong relationships through responsiveness and professionalism
• Collaboration – Working together to deliver exceptional service
• Excellence – Upholding accuracy, organization, and confidentiality
• Growth – Encouraging development and meaningful contributions

What We’re Looking For:

We’re seeking a motivated and detail-oriented individual who:

• Has education and/or experience equivalent to an Associate’s degree in business, legal, or accounting
• Possesses strong interpersonal, customer service, and problem-solving skills
• Is detail-oriented with excellent communication (oral and written) skills
• Is a quick learner, adaptable, and highly organized
• Has computer experience with intermediate skills in Microsoft Office and Outlook
• Can work independently under general supervision

Why Join Us?

If you're looking for:

• Competitive pay, including eligibility for incentive pay
• Comprehensive benefits (medical, dental, life, LTD, and others)
• Company-matched 401(k) (100% match of the first 6% you defer)
• Commitment to training and professional development
• Meaningful work that allows one to make a difference in agricultural and rural communities
• Opportunities for work-life balance
• A great work environment with colleagues who have a shared commitment to our core values

AgCarolina Individual Competencies:

1. Communicates Effectively
2. Action-Oriented
3. Makes Good Decisions
4. Collaborates
5. Focuses on Our Members
6. Welcomes Everyone and Treats them fairly
7. Leadership 

Interview Process:
Applications received within the first 2 weeks of posting date will receive priority consideration. 

1. Phone Screen with AgCarolina HR Representative 
2. In-person interview with Finance Team

 

Equal Opportunity Employer/including Disabled/Veterans. AgCarolina is unable to sponsor employment visas at this time.

AgCarolina Farm Credit is the largest ag lending cooperative operating in North Carolina with a loc