Regional Security Officer

We are a 716-bed independent academic medical center. We are the community's major referral hospital, and we provide a wide range of services, including:

• Cancer care
• Critical care medicine
• Digestive disorder care
• Heart and vascular disease care
• Laboratory services
• Neurological disorders
• Obstetrics and gynecology care
• And care for many other injuries, illnesses, and conditions
• Ranked among highest performing hospitals nationally by U.S. News & World Report
• Among only 1% of hospitals to be recognized by Magnet® 4 consecutive times
• Named a top 50 cardiovascular hospital by Watson Health

SCHEDULE:

• Full time 40 hours
• Day (1st) shift

LOCATION:

• Baystate Medical Center
• Springfield, MA

THE ADVANTAGES OF WORKING WITH BAYSTATE!

• Excellent Compensation High-quality, low-cost medical, dental and vision insurance
• Generous PTO
• Continuing education support and reimbursement
• First Time Home Buyers Financial Packages
• Farm Share Memberships
• 403b retirement company match & annual company contribution increase based on years of service.
• Free money coach advice from a certified professional
• Wellbeing programs that include but are not limited to mental, physical, and financial health.
• Pet, home, auto and personal insurance
• Life insurance

Job Summary:

Under the direction of the security supervisor, protects the life and property of all persons on Baystate Health property. Ensures consistent and safe service delivery throughout the medical center /hospital. Patrols hospital buildings and grounds and acts to deter loss of institution, employees, patients, and visitors by preventing illegal entry by unauthorized individuals. Monitors surveillance cameras and reports any suspicious activities. Ensures a safe and secure environment by operating weapons detection systems. Enforces the access control program. Examine doors and windows to ensure they are secure and check and maintain hospital vehicles' security. Monitors fire, security, and infant security protection systems as applicable. The officer is responsible for responding to all calls for assistance and responding to emergency codes. Ability to make decisions guided by general instruction and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance. Provides escorts for patients, visitors, employees, and students. Assists in traffic control for fire and other emergent situations. Handles disruptive situations. Conducts preliminary investigations. Performs special assignments as assigned by the Security Supervisor

Job Responsibilities:

1) Patrols facility and grounds or maintains fixed post coverage, inspecting security, health, and safety hazards, unauthorized persons, and unsecured doors and windows, making notifications, or taking corrective actions as necessary. Responds to calls for service, alarms, and emergency code activation, rendering aid, traffic/pedestrian control, and clinician assistance, such as de-escalating emotionally distressed persons who may pose a safety risk to themselves or others. Report any unusual occurrences, property damage, thefts, and all suspicious activities. Prepares reports specific to the problem noted. Interacts with staff by communicating crime prevention and security awareness information  

2) Enforces the access control program.

Issues visitor badges by policy. Explains access denials clearly, following policy guidelines. Identifies persons without identification in all areas of Baystate Health facilities. Ensures doors within the patrol area are secured/opened at the correct times and completes unsecured door reports. Documents inspection of high-risk areas. Clears floors of visitors as requested by nursing staff. Issues vendor and other specialty badges. Takes immediate action to correct security/safety problems.