Senior Program Manager, Business Support Services

Learn what makes QTS a unique place to grow your career!

Who We Are:

It's pretty exciting, to find yourself standing in a pivotal moment in time. It’s even more exciting to be out front leading it. At QTS, our world-class data centers are supporting our customers most strategic growth initiatives, positioning us at the forefront of today’s dynamic digital transformation.

As AI and cloud drive the demand for increased speed, capacity and capability, QTS has emerged as the global digital infrastructure leader, committed to connecting the world for good. Driven by purpose and fueled by a spirit of innovation, QTS designs, builds and operates some of the world’s most advanced, forward-thinking data centers. QTS is a portfolio company of Blackstone. 

QTS is Powered by People. People who play a vital role in our company’s culture, innovation and growth. People who are committed to contributing to the communities where we operate and work. People who are knowledgeable, resourceful and mission driven. Together, we do great things.

Who You Are: 

You are a strategic thinker with exceptional leadership, organizational, and communication skills. As a Senior Program Manager, you will lead and oversee the successful execution of complex programs within our organization. You have a proven track record of managing large-scale projects or programs, a deep understanding of program management methodologies, and the ability to adapt to a fast-paced and dynamic environment. You will be responsible for coordinating cross-functional teams, managing budgets, and ensuring that all program objectives are met on time and within scope.

The Impact You Will Have: 

You will play a critical role in aligning program goals with the organization’s strategic objectives. You will work closely with stakeholders at all levels, including executives, team leads, and external partners, to ensure that programs deliver measurable value. Your ability to anticipate risks, resolve conflicts, and maintain a clear focus on priorities will be essential to your success in this role.

Key aspects of your role will include developing detailed program plans, tracking progress, and ensuring that resources are allocated effect.

What You Will Do:

• Develop and manage comprehensive program plans and schedules.
• Coordinate cross-functional teams to ensure program objectives are met.
• Monitor program performance and track key metrics.
• Identify and mitigate risks to ensure successful program delivery.
• Communicate program status and updates to stakeholders and leadership.
• Manage program budgets and allocate resources effectively.
• Drive process improvements to enhance program efficiency.
• Resolve conflicts and address challenges to maintain program momentum. ​

What You Will Need to be Successful:

• Bachelor’s degree in business, management, or a related field.
• Proven experience in program or project management roles.
• Strong leadership and team coordination skills.
• Excellent communication and interpersonal abilities.
• Proficiency in program management tools and methodologies.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving and decision-making skills.
• Experience with budget management and resource allocation.

The Perks (and these are just a few!):

• QRest Sabbatical           
• Employee Stock Purchase
• QTS scholarship for dependents
• Eagle Club award trip eligibility
• Paid volunteer days  
• Tuition assistance, parental leave and military leave assistance

Total Rewar