Administrative Assistant

Live Your Passion.  Add Your Magic.             

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

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Administrative Assistant 

SUMMARY  

The Administrative Assistant is an essential member of the team. This role aids the Director of Marketing & Communications, Director of Rooms, and Director of Sales & Marketing by completing tasks in a timely and accurate manner. We are seeking a qualified individual to provide support to the leadership team with their skills and professionalism. Manage multiple priorities in a fast-paced hospitality environment. This role will include a wide variety of administrative functions across all disciplines and report to the Director of Marketing & Communications. 

ESSENTIAL FUNCTIONS 

Job duties include; although are not limited to: 

• Performing clerical duties such as typing, filing, copying, emailing, answering and responding to telephone calls and messages 

• Coordinating meetings and recording minutes 

• Scheduling travel arrangements when needed 

• Preparing departmental communication pieces 

• Ordering office supplies and ensuring that the departments are adequately stocked 

• Entering data for select invoices and products 

• Assisting in scheduling interviews and training for new hires 

• Unifying and maintaining all internal documents 

• Responding to visitors and guest requests, questions, and concerns 

• Facilitating resolution when possible or referring individuals to the appropriate manager 

• Responding to social reviews as outlined by Montage International Guidelines. Including but not limited to Medallia, TripAdvisor, Booking.com, Expedia, etc. 

• Responding to or assign responses to Medallia reviews. 

• Prepare, track, and redeem Gift Certificates - as approved to DOSM and GM. 

• Monitoring PNB Information email inbox with responses in 24 hours 

• Communication with Ownership and Montage International for VIP reservations 

• Prepare the Internal Associate daily newsletter - weekly