Chief Administrative Officer - Central Puget Sound

Reporting to the Regional Chief Executive (CE), the Chief Administrative Officer – Swedish Medical Center provides leadership, direction, planning, and oversight of operational matters for Swedish Medical Center (SMC) in Seattle, Washington.  Under the general direction of the Regional CE, the Chief Administrative Officer (CAO) is the key leader of the SMC organization in partnership with the SMC Chief Medical Officer (CMO) and SMC Chief Nursing Officer to implement SMC's strategic plan and daily operations.

The CAO provides high level administrative oversight of SMC's daily operations including: 

• Monitor, assess and enhance operational processes to achieve key hospital objectives and metrics
• Leads initiatives that improve resource management, quality of care, safety, and overall stakeholder satisfaction
• Responsible for SMC's overall operating budget performance, staff productivity/efficiency, key contracts, and operational accountability for select
• service lines. 
• Establish and maintain relationships with both internal and external stakeholders including physicians, hospital administration, Regional Leadership Team (RLT) members, hospital administrators, community board members, government officials, region councils, and other key individuals, groups, or organizations required to foster a strong leadership team.

 
ESSENTIAL FUNCTIONS 

• Mission and Values: Role models and leads the Mission, Core Values, and Providence Promise daily through language and action
• Regulatory and accreditation: Serves as the executive lead, collaborating with the Chief Medical Officer and Chief Nursing Officer, when engaging in regulatory or governing organization site surveys
• Results-Based Leadership: Drives high standards for individual, team, and organizational accomplishment; tenaciously works to meet or exceed challenging goals; derives satisfaction from goal achievement and continuous improvement for clinical,  operational and financial metrics
• Caregiver and Provider Engagement: Engage, empower, and partner with caregivers, leaders, and providers to support their job satisfaction, quality, safety, innovation and engagement in PAMC's delivery of care
• Business Acumen: Manages the budget and engages in the budgeting process for the hospital demonstrating a keen understanding of basic business operations and the organizational levers that drive profitable growth; draws from personal experience to quickly evaluate business plans and processes to identify data or recommendations that need further investigation
• Cultivating Clinical and Business Partnerships:  Initiates and maintains strategic relationships with stakeholders inside and outside the health system to advance clinical, operational and strategic goals
• Driving Execution: Translates strategic priorities into operational reality; aligns communication, accountabilities, resource capabilities, internal processes, and ongoing measurement systems to ensure that strategic priorities yield measurable and sustainable results.
• Making Healthcare Operations Decisions: Secures and compares information from multiple sources to identify operations and business issues; commits to an action after weighing alternative solutions against important decision criteria
• Building Healthcare Talent: Establishes systems and processes, in collaboration with executive leaders to attract, develop, engage, and retain talented employees; creates a work environment where people can realize their full potential thus allowing the organization to meet current and future clinical, operations, and other business challenges
• Coaching and Developing Others: Provides feedback, instruction, and development guidance to help others excel in their current or future job responsibilities; plans and supports the development of individual skills and abilities
• Compelling Communication: Clearly and succinctly conveys information and ideas to individuals and groups; communicates in a focused and compelling way that captures and hold others' attention
• Empowerment/Delegation: Shares authority and responsibilities with others to move decision making and accountability downward through the organization , empowering individuals and caregivers to stretch their capabilities and accomplish the collective hospital priorities.
• Influence:  Creates and executes influence strategies that persuade key stakeholders to take action that will advance shared interests in the arena of clinical, financial, operational and strategic goals