Director, Accounts Receivable

Welcome to Ovation Healthcare! 

At Ovation Healthcare (formerly QHR Health), we’ve been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions.  

The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare’s vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior.  

We’re looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare, you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork.

Ovation Healthcare’s corporate headquarters is located in Brentwood, TN. For more information, visit www.ovationhc.com. 

Summary: 

The Director, Accounts Receivable will support with strategic oversight to direct, manage, and improve the revenue cycle operations to favorably impact accounts receivable, cash acceleration, and net revenue. This position will drive operational excellence and accountability through a metrics driven culture conducting daily, weekly, monthly, quarterly, and annual analysis of Key Performance Indicators (KPIs).The Accounts Receivable Director will be responsible for defining ways to leverage data for management decision making, performance monitoring, or future planning. 

Duties and Responsibilities: 

• The Director serves as the internal revenue cycle liaison for hospital leadership, responding to stakeholder needs and supporting revenue cycle related initiatives. 

• Works with hospital leadership to ensure understanding of revenue cycle processes and metrics and assesses how facilities are performing financially, including denials trending and analysis. 

• Supervises multiple Managers and provides guidance and mentoring. Drives Managers to achieve goals in accordance with established policies. Recommends and establishes changes to policies or processes that will improve the revenue cycle. 

• Provides direction and development support to ensure facility strategic objectives are met, including development of actions plans for metrics not meeting established goals. The Director facilitates regularly scheduling meetings onsite with regional leaders to report financial performance, opportunities, training, and improvement plans with key stakeholders. 

• Works collaboratively with the Revenue Cycle teams to implement best practices. Provide oversight of billing, claims, and follow-up items related to the operations of the facilities. Analyze facility efficiencies and provide feedback for improvements in operations. 

• Establishes and maintains strong working relationships with Revenue Cycle leaders and fosters a strong working relationship with supporting organizations (coding, IS, managed care). 

• Challenges best practices and seeks opportunities to drive process improvements, ensuring standardization across the region. Identifi