New Carlisle, IN Regional Operations Administrator

Regional Operations Administrator 

Job Category: Operations

Employment Type: Full-Time

Reports to: Assistant Operations Manager

Work Schedule: Monday – Friday, Weekends as Directed, On-Call as Needed

Travel: 50% (dependent on location of sites, home office, and coverage need)

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Essential Job Duties

The ROA is a Regional Operations Administrator with local only travel responsibilities. Their travel will primarily consist of locations within a 4-hour commute from their designated home-base. The ROA will be responsible for in-field training of HSMTs, site coverage, and assisting FTO’s, AOM’s, and OM’s with any additional tasks assigned to them. The ROA role has an expectation that 50% of their time will be spent covering billable shifts. ROA will report to a site unless discussed before hand with AOM/OM/Director

Training:

· Work with new hire HSMTs to complete the on-boarding and training process including but not limited to: following up with the new hire on upcoming certification deadline, ensuring the new hire is being assigned to Online Field Orientation, completing field training and completing 30 + 60 day progress reviews

· Report to Operations Manager and HR with any new hires that should be removed from the on-boarding process due to lack of training progress/completion

· Ensure that all training is properly documented in a timely manner

· Work with HR and Scheduling to schedule and host Continuing Site Education shifts

· Identify retraining needs for HSMTs and execute the retraining and documentation

· Issue mock incidents as needed

· Assign additional training to HSMTs on shift that have not worked in a while to keep their skills fresh

Administration:

· Assist Case Officers to ensure that follow-ups, incidents, and cases meet Amphibious Medics standards

· Contribute to improvement on the Health and Wellness topics and presentations

· Complete Inventory drops as needed (dependent upon location)

· Assist HSMTs and Inventory Team with site related inventory issues

· All other tasks as assigned

Management:

· Build and foster relationships with the HSMTs

· Perform site coverage as needed (minimum 50% of work will be site coverage)

· Visit each assigned job site on a scheduled basis to perform site audits

· Identify operational inefficiencies and report suggested improvements to the Asst Operations Manager

Requirements

Qualifications:

· One year of full-time experience in 911 emergency medical response

· Ability to lift and carry a minimum of 35 lbs.

· Ability to walk and/or stand a minimum of five hours in a workday

· Proficient in Microsoft Office

Education/Certification:

· Minimum of a valid National Registry or State EMT-B Certification

· Valid CPR certification at the Basic Life Support for Healthcare Provider level (American Heart Association) or Professional Rescuer (American Red Cross)

· High School Diploma or equivalent

It’s a Plus If You Have:

· Experience working with OSHA regulations, specifically in 29 CFR 1910

· Experience working on large-scale construction sites

· Experience with the workers’ compensation claim process

· Instructor certification for First Aid, CPR, and AED training

· An active OS