Principal, Product Management, Communications Solutions

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What We'll Bring:

At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

What You'll Bring:

• 15+ years of progressive, relevant experience building, launching and scaling innovative products and solutions in the telecommunications mobile industry
• Track record in driving measurable impact through innovative new products and platforms using voice, messaging and data communication channels. This includes disrupting established platforms and processes and unseating large and small incumbents alike.
• Experience developing and launching successful authenticated communications and consumer protection solutions and mobile apps for enterprises and consumers.
• Deep understanding of end-to-end product development processes including Jira, Agile, other product lifecycle management tools.
• Strong leadership, communication, collaboration, ability to balance competing demands under pressure and in high visibility situations.
• Knowledge of Caller ID, Call Authentication (STIR/SHAKEN), Enhanced Calling
• Familiarity with similarities and differences of solutions, services, and go-to-market strategies adopted by US vs. international mobile operators.

Impact You'll Make:

This is an exciting opportunity to be a part of the Communications Solutions product team, focused on an evolving suite of Trusted Call Solutions that are at the leading edge of technology and revolutionizing today’s voice services. The Principal, Product Management will be responsible for the evolution of products within this growth-stage platform by ensuring its readiness to support the expected growth of clients and users; shaping the vision and product roadmap to support new features, new services and new markets; and joining a world-class product team.

• This role reports within the Communications Solutions Product Management.
• Lead the evolution of products within TransUnion's Trusted Call Solutions, driving growth and market share.
• Collaborate with Solutions leadership, Sales, Product Marketing, Corporate Marketing, and Technology to achieve business objectives.
• Represent TransUnion at industry events and advance the TCS platform.
• Be the subject matter expert, internally and in-market, on go-to-market partnerships with mobile network operators, capability and business partners involved in bringing products to market. This includes alignment on service level agreements, solutions integration, customer and user onboarding, and performance reporting.
• Experience designing, managing and evolving cross-product user interfaces, user portals, and reporting dashboards; and incorporating customer experience journeys for internal and external users.
• This is a full-time position, which requires travel (20%+/-).

#LI-TE1

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Benefits:

TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (inclu