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Patient Services Representative I - AHWFB Heart and Vascular-High Point

Advocate Aurora Health
High Point, United Statesfull_timeVerifiedPosted 10 Aug 2026
💰 $62,000/yr($42,000/yr$62,000/yr)

About the role

Department:

70000 WFBMG University Group Practice: WFBMC Main - Administration: Ambulatory Services

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Monday through Friday, 8:15am to 5:15pm

AHWFB Heart and Vascular

306 Westwood Ave

High Point, NC

Pay Range:

$20.80 - $31.20

EDUCATION/EXPERIENCE:

  • High school diploma or equivalent and three years of experience working in a role within a customer service, fast paced environment with high volume of either calls or in-person requests; or an equivalent combination of education and experience

REPORTS TO:

  • Supervisor, Clinic Registration

LICENSURE, CERTIFICATION, and/or REGISTRATION:

  • N/A

ESSENTIAL FUNCTIONS:

  1. Interview patients in-person and/or by phone to obtain all required information for hospital records and billing systems. Pre-registers all scheduled patients for admission, partial hospitalization, and outpatient services according to department policies and procedures.
  2. Verify insurance coverage and obtains authorization for all services requiring pre-certification.
  3. Process internal and out-goin

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Company

Advocate Aurora Health

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