Customer Success Intern - Summer 2026

What you’ll be doing:

• Drive customer retention by earning partnerships and nurturing customer loyalty.
• Enhance customer experience and satisfaction by increasing responsiveness to Customer requests.
• Work directly with external customers to manage the contract modification and set expectations.
• Provide contract updates per customer requests (add items, delete items, term changes, etc.) to Business Operations Specialist.
• Reviews customer contract information/expiration, usage data, renewal rates, cancellations to recommend appropriate course of options for customer.
• Collaborate across the organization to develop tactics to attain successful account renewals and maximize account growth.
• Be the liaison between the customer, sales team and their Business Operations Specialist.
• Ensure a seamless workflow for processing customer orders.
• Maintain excellent internal and external customer service and problem-solving skills.
• Balance demands from multiple stakeholders and short-term and long-term priorities.
• Other duties as assigned.

 

What we’re looking for:

• Interest in customer facing positions.
• Intermediate level skill and experience with Microsoft Excel and other Microsoft Office products.
• Willingness to take initiative and drive problem solving.
• Excellent administrative and organizational skills.
• Strong verbal and written communication skills.
• Able to work with complex information with minimal supervision.

 

Education:

• Pursuing a degree in Sales, Business Administration, or other related field.

 

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Park Place Technologies is an Equal Opportunity Employer M/F/D/V.

Park Place Technologies has an in-house recruiting team that focuses exclusively on the hiring needs of our company. We are not currently accepting additional third-party agreements or unsolicited resumes. If you would like to be considered as a preferred partner with Park Place Technologies, please submit your detailed information to careers@parkplacetech.com. Any CVs submitted directly to hiring managers will be considered unsolicited and become the property of Park Place Technologies.