Rural Program Consultant, Health Care Quality

Overview

Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.

 

The American Heart Association has an excellent opportunity for a Rural Program Consultant, Health Care Quality! This role can be home based.

 

This is a full time, benefits eligible, fixed term opportunity. Current funding will expire on June 30, 2028, with a possibility of extension.

 

 

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

 

#TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.

Responsibilities

• Engage with clients at hospitals, healthcare systems, and/or outpatient settings, to implement and deliver program and product services, including active data collection, decision support tools, model practice sharing, peer to peer networking, collaborative facilitation, quality improvement consultation, application of education resources, and building a program site team/infrastructure for success
• Provide outstanding account support to build and maintain a positive relationship in collaboration with region staff and leadership. Review program participation and opportunities for expansion into additional quality programs. Skilled in seeking out program/product champions at the customer site, establishing relationships with key partners and decision makers/influencers in C-suite or executive positions as well as crucial relationships with front line leaders, program Medical Directors, and data abstractors
• Prioritize, plan, and deliver both accredited and non-accredited workshops
• Collaborate with sales, contracting, and operations team on the development and implementation of comprehensive territory/state plans to achieve organizational goals, and reduce health disparities
• Document activities in customer relationship management tools such as Microsoft Dynamics. Provide access and delivery of information through PMT, IRP and other Health IT systems. Record and report on account interactions and execution of the supported initiative including supervising progress and reporting
• Collaborate with appropriate hospital teams to identify and resolve compliance issues and facilitate program engagement and optimization towards care excellence & recognition, product, service value and return on investment

Qualifications

• Bachelor’s Degree or equivalent work experience
• Three (3) years of experience
• Experience in an acute care hospital or health care setting working directly on clinical quality or process improvement projects, or a national cardiac or stroke clinical quality improvement program that incorporates data capture within a process improvement framework
• Experience in rural health, public health or hospital/healthcare systems for Coronary Artery Disease (CAD), Acute Coronary Syndrome (ACS) Stroke, Heart Failure
• Excellent in advanced PowerPoint, Word, Excel, and delivering PowerPoint presentations virtually and in person to both large and small groups
• Strong interpersonal and relationship-building skills
• Excellent oral and written communication
• Ability to travel up to 10% local and overnight stay as needed

 

Preferred Skills:

 

• Certified Professional in Healthcare Quality (CPHQ) is preferred, or Certified Health Education Specialist, or a clinical degree in health services
• Experience in collaborative learning groups
• Experience in healthcare quality improvement systems
• Familiarity with Systems of Care work or understanding of EMS, Payers, CMS

Compensation & Benefits

The expected pay range will be $70,000 to $90,000. Pay is commensurate with experience; geographic differentials to the pay range may apply. The American Heart Association reserves the right to pay more or less than the posted range. The American Heart Association invests in its people. Here are the main components of our to