Job Responsibilities and Requirements

The IT Project Coordinator is responsible for leading and managing small IT projects and provides project support and coordination for large cross-functional projects in the IT Project Management Office (PMO). 

• Supports IT Project and/or Program Managers in the planning, scheduling and tracking of project timelines, resources, milestones and deliverables using program/project management tools and best practices

• Manages Shared team mailbox, project tools access management for internal/vendor resources

• Assist administration and governance of PMO/delivery tools as per IT PMs guidance

• Helps project reporting to ensure all information is collected and organized in a consistent manner while providing an accurate and up-to-date view of the project status

• Assists in daily coordination of large cross-functional projects including preparing and maintaining project plans, project schedules and staffing requirements. Tracks progress and identifies/resolves obstacles.

• Aid in identifying and managing project RAID dependencies and critical path issues/risks

• Establish collaborative, productive working relationships with internal and external partners in order to manage project expectations, resolve issues and keep the project moving

• Delivers results by managing small-size project initiatives within established timeframes and quality measures

• Utilizes basic project management skills and the corporate standard system development methodology (or other industry methodology) to manage assigned projects

• Contributes to continuous improvement of the PMO and supporting procedures to strengthen project execution

• Promotes the benefits of change and act as a catalyst for change within the organization, as well as adapts to change imposed by others

• Accountable for following up on action items, tracking issues logs, documenting meeting minutes, etc. 

Required Knowledge, Skills, Abilities and/or Related Experience

• Bachelor’s Degree in Business or related field

• 3 year of project coordination experience required, prior experience leading small projects or technology related project experience preferred

• Working knowledge/understanding of project management approaches, tools and phases of the project lifecycle; ability to apply knowledge to manage priorities and workflow

• Strong planning, organizing and time management skills

• Ability to function in a fast-paced environment and prioritize multiple tasks under tight deadlines

• Proven ability to develop strong, collaborative working relationships

• Ability to interact and partner with internal and external customers, as well as various levels of management

• Strong verbal and written communication/presentation skills

• Ability to identify and apply different communication mediums based on a content and audience at all levels to achieve intended goal

• Strong collaborative skills, positive attitude, high energy, and results orientation.

• Demonstrated analytical and problem-solving skills

• Solid ability to work effectively in a dynamic, rapidly changing business and technical environment

• Advanced computer skill including office tools SharePoint administration, MS Word, PowerPoint, Visio, Excel and project plan

• Awareness with delivery management tools Azure DevOps, JIRA etc. and common communication/ coordination tools like MS Teams will be desirable

• Effectively uses technical project management tools

• Project Management qualification (PMI-PMP, PMI-CAPM) and knowledge of Agile would be desirable but not essential

Ability to Travel: Up to 10%

Work location may be flexible if approved by the Company.

What We Offer

At Reliance Matrix, we believe that creating a more diverse, equitable and inclusive culture allows us to realize more of our potential. And we can’t do this without our most important asset—you.

That is why we offer a competitive pay package and a range of benefits to help team members thrive in their financial, physical, and mental wellbeing.  

Our Benefits:

• An annual performance bonus for all team members
• Generous 401(k) company match that is immediately vested
• A choice of three medical plans (that include prescription drug coverage) to suit your unique needs.  For High Deductible Health Plan enrollees, a company contribution to your Health Savings Account
• Multiple options for dental and vision coverage
• Company provided Life & Disability Insurance to ensure financia