Manager, Nursing - Radiology UMHC SCCC

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Responsible for the management of the daily operation of patient care, compliance with nursing standards, patient satisfaction, and clinical performance improvement. Responsible for patient flow throughout designated clinical areas.  Identifies patient flow barriers both internal and external to the clinical operation and provides and/or implements improvement solutions. Responsible for assuring patient care is delivered in alignment with hospital mission, vision, and nursing department goals and objectives. Responsible for insuring department(s) is adequately staffed and personnel are appropriately trained for their given assignments in order to provide safe, quality care. Responsible for assuring staff compliance with mandatory education, licensure requirements, continuing education, and applicable certifications and professional practice standards. Responsible for the utilization and maintenance of appropriate nursing care plans and assessment standards. Responsible for assuring department(s) is prepared for Joint Commission surveys and inspections from regulatory agencies. Responsible for the collection of data (Ex: chart audits) to ensure performance improvement and optimal customer service standards.  Provides timely reports as requested. Coordinates with superiors and Human Resource department the management of personnel to include recruitment, retention, employee incentive and evaluation, and disciplinary actions. Provides insight on unit operations to nursing leadership to assist in the development of strategic planning and departmental expansion. Assists with the development/revision and review of clinical policies and procedures.

Financial Management:

Assist with capital and operational budget planning and budgetary compliance. Assist with timely and accurate data collection of patient volumes, unit expenses, unit revenue, performance improvement information, patient satisfaction, and other pertinent information that demonstrates the operations of the department(s). Assist with reconciling expense receipts with budget report to ensure accuracy. Provides timely reports, as requested, on all data collected. Maintains appropriate records of employee attendance, tardiness, and non-productive time such as sick and vacation time, administrative leave, and Leave of Absence. Maintains records and systematic management of inventory such as biomedical equipment, capital equipment, supplies, and miscellaneous computer hardware.

Patient and Patient Family Education:

Assures nursing staff assess patient and family educational needs. Assures staff receives adequate education regarding a variety of disease processes, therapies, and new protocols.  Assures nursing staff is knowledgeable in arranging consults with other departments as appropriate to address patient changing needs and/or medical status. Assists the staff to utilize and/or adapt teaching protocols to set goals for the individual patient/family teaching plan.

Staff Competency, Education, and Performance Evaluation:

Assures all staff receives a formal orientation plan and preceptor. Evaluates effectiveness of the general and clinical orientation. Assures completion of competency-based assessment documentation. Systematically and continuously evaluates staff learning needs utilizing competency-based criteria. Assures all staff meets mandatory continuing education requirements, and yearly hospital-based competencies. Formally evaluates each staff member yearly.  Maintains documentation of job performance, personnel actions, and additional professional contributions to the unit and/or organization. Assures cross-training to other departments / locations is documented and accurate. Maintains educational documentation requirements of the hospital. Provides ongoing coaching to all staff with the goal of improving critical thinking and technical skills.

Performance Improvement:

Assists in the development and implementation of performance improvement programs in compliance with JCAHO standards and other regulatory agencies. Collects data to evaluate patient flow and trends. Through data collections, identifies changing needs for internal processes, and implements change accordingly. Collaborates with leadership for processes