Sr. Systems Administrator

Description

 ADDA is partnering with an IT company that provides managed IT services for clients ranging from retail chains with 300 stores nationwide, to offices with 200+ employees, to manufacturing facilities. They offer consulting, design, technology implementation, cloud solutions, support, and maintenance.  We are hiring a Sr. Systems Administrator to lead the technical Systems management for our clients. 

About the Role

Job Title: Sr. System Administrator

Job Type: Full-time

Work Location: Remote Work; Candidate can be from any state in the USA

Work Schedule: New York Business Hours (Eastern Time) 

Job Responsibilities

• Directly responsible for the maintenance, operation, and disaster recovery of over one hundred customer production servers, as well as the oversight of more than 1,000 end-user devices.
• Manage, update, and develop cloud infrastructure solutions, on-premises solutions, and hybrid solutions to optimally address business needs.
• Assess hardware and software solutions to determine their compatibility with the client's environment and requirements.
• Assist in maintaining and designing internal MSP SaaS applications to efficiently oversee all clients.
• Create, maintain, and continually enhance documentation for all MSP client systems. 
• Provide an escalation path for infrastructure service outages and junior IT support staff; address and remediate fixes.
• Ensure the security and integrity of server infrastructure through regular audits and proactive measures.
• Design and implement automation of any outdated departmental processes
• Develop a roadmap for each client’s infrastructure

Requirements

 Job Requirements 

• 5+ years of hands-on experience in Systems Engineering or Systems Administration roles.
• Proficient in managing both Windows and Linux operating systems.
• Proficient in managing virtualization technologies such as VMware and Hyper-V.
• Expertise in configuring, managing, and supporting Okta and other identity and access management solutions is a plus.
• Working knowledge of InTune, Jamf, Active Directory, and other Windows-based technologies. 
• Demonstrates expertise in configuring, designing, and supporting cloud-based workloads on Amazon Web Services (AWS), and Microsoft Azure.
• Extensive experience in administering and managing Cloud environments.
• Competent in designing, implementing, and supporting backup and disaster recovery solutions. 
• Proficiency in documenting work using Hudu or similar platforms.
• Proven ability to troubleshoot and resolve intricate technical issues.
• Excellent communication and collaboration skills.
• Track record of successfully managing multiple projects simultaneously.
• Skillful in classifying and prioritizing incidents, with the capability to handle escalations effectively.
• Previous experience in a Managed Service Provider (MSP) environment is a plus.

Salary Description $95000-$110000