Operations Assistant

Job Requisition ID: 49489 
Closing Date: 09/22/2025
​Agency: Department of Commerce and Economic Opportunity
Class Title: ADMINISTRATIVE ASSISTANT II - 00502 
Skill Option: None 
Bilingual Option: None
Salary: Anticipated Starting Salary $6,242 Monthly; Full Range $6,242 - $9,021 Monthly
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: RC028 Paraprofessional Human Services Employees, AFSCME
Merit Comp Code: 

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

 

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

Are you looking for a rewarding career with an organization that values its team members and truly makes a difference in communities throughout the state? The Illinois Department of Commerce and Economic Opportunity (DCEO) is seeking to hire an Operations Assistant (Administrative Assistant II) for its Springfield office. This person will serve as the main point of contact for outside inquiries to the agency, as well as perform administrative support to DCEO's operations. The ideal candidate for this position will have great attention to detail, the ability to multitask, and experience managing core functions for a large office. If you enjoy working in a fast-paced environment with a wide variety of stakeholders, this position might be a good fit for you. If you possess this knowledge, skill, ability, and experience, we invite you to apply to join the DCEO team! 

Essential Functions

• Under general direction, provides executive-level administrative support to the Deputy Director of Management Operations and carries out a broad range of administrative duties associated with the functions and activities of the department.
• Provides strategic oversight and operational support to the agency by collaborating with other divisions and departmental staff to ensure successful onboarding and offboarding of employees.
• Acts as a liaison between agency personnel and relevant departments, ensuring effective communication and support.
• Functions as the primary receptionist for the agency, managing inbound calls and directing them to the appropriate departments or personnel.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires the knowledge, skill, and mental development equivalent to the completion of four (4) years of college, preferably with courses in public or business administration. 
• Requires two (2) years professional experience in a public or private organization. 

Preferred Qualifications

• Prefers two (2) years of professional experience administering operations and support functions for a business or public sector organization.
• Prefers advanced proficiency in organizing multi-faceted and inter-departmental processes.
• Prefers intermediate level experience in the utilization of spreadsheet software, document creation, email, and cloud-based platforms.
• Prefers intermediate level experience processing invoices and compiling financial reports from withi