Lending Operations Director

Empowered to live. Inspired to work.
Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally.

How we support you:

• Hybrid model – up to 50% work from home
• Flexible schedules including ample flexibility in the summer months
• Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match)
• Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP
• Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off
• Learning and development programs
• Mentorship programs
• Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.)
• Professional membership/certification reimbursement and more!

Casual/seasonal & intern team members are not eligible for benefits except for state-mandated programs.

To learn more about Compeer Financial visit www.compeer.com/careers. 

Where you will work: This position offers a hybrid work option up to 50% remote and is based out of the Sun Prairie, WI office locations.

The contributions you will make: 

Provides leadership to the Lending Operations team who is responsible for delivering high quality client service to support the effective delivery of credit and financial products and services to current and prospective clients. You will directly and indirectly manage all team members within the assigned areas of responsibility and assist in the establishment and development of policies, procedures and guidelines to ​ensure Compeer provides strong client relationships that follow Compliance and FCA regulations.​ 

A typical day: 

• Champions the brand; serves as a role-model for the vision, mission and values of the organization. Supports Compeer’s strategic imperatives. 
• Collaborates with senior leadership to define and achieve strategic business plans and business strategies to align with organizational goals. 
• Communicates business expectations and goals to align with the organization’s strategic direction, vision and objectives and is responsible for team’s results and ensures alignment with business-specific strategies. 
• Partners with peers and key stakeholders to establish and promote consistent, high-quality client service standards and guidelines across all client interactions.  
• Selects, develops, motivates, coaches, evaluates, trains and rewards department team leaders. Assesses talent to determine responsibilities and optimizes team organization and capacity. 
• Provides leadership to inspire and guide team leaders, fostering an environment of collaboration and continuous improvement. Empowers teams to achieve organizational goals by promoting open communication, innovative thinking and strategic problem-solving. 
• Stays informed on industry best practices to implement efficient processes that enhance team performance and organizational value. Fosters strong relationships across leadership to support collaborative models and strategic initiatives. 
• Guides and empowers team leaders to collaborate across the organization to develop, maintain and improve loan systems, technology, policies, processes and procedures. 
• Collaborates with team leaders to maintain a high standard of service quality across the Lending Operations teams, ensuring consistent and responsive client interactions. 
• Represents the Lending Operations team when resource allocations or procedural changes are needed, ensuring team needs and efficiencies are prioritized.  
• Oversees the resolution of audit items and implements corrective actions, m