General Manager

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, we Rise in Motion.  Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise. 

 

Pay Range: $103,000 - $115,000

Location: 80 Micro Dr, Jonestown, PA 17038 

 

YOUR ROLE

The General Manager is responsible for leading the contract(s) and all employees in the growth and development of additional business opportunities with existing customers. Ensure ongoing customer service and maintain customer relations by focusing on the contract's daily operations based on the needs of the customer.

 

WHAT ARE YOU GOING TO DO?

· Ensure ongoing customer service and maintain customer relations through focusing on the contract's daily operations based on customer’s needs. This is accomplished through daily communications with the customer to discuss service needs and potential problems.

· Responsible for attainment of profit objectives of contracts, provides financial analysis and decision making for customers.

· Responsible for the organic growth and development of additional business opportunities with existing customers.

· Ensure safety, maintain quality, establish and monitor cost control programs.

· Lead and foster creative problem solving, develop positive and professional relationships with customers and within contracts.

· Work with government departments, social groups, etc.

· Oversee operations schedule and staff in anticipation of customer needs. Oversee the staffing needs of contract to assure sufficient labor to meet the customer's requirements and control costs.

· Establish ongoing programs to ensure continuous improvement. This includes the use of Kaizen, LEAN, and the EQS program to maintain quality performance.

· Establish and monitor cost control programs, including annual budget development, monthly P&L review, payroll, and cost analysis. Using Performance Management projects, guide managerial staff to monitor and control costs on a weekly basis.

 

WHAT ARE WE LOOKING FOR?

 

Education and Experience:

· High School Diploma or GED; Bachelor’s Degree in Logistics, 3PL or Transportation is required.

· Master’s Degree is preferred.

· At least 10 years’ experience and expertise in operations and business management is required.

 

Skills:

· Must be able to read, write and speak English fluently.

· Ability to communicate and interact effectively with multi-functional and diverse backgrounds.

· Exceptional written and oral communication skills include the ability to persuade, influence, negotiate, and make formal presentations in meetings and training environments:

· Proficiency in Microsoft Office, internet, web-based and job specific software applications.

 

Characteristics:

· General management skills around revenue, budgets, EBITA, people skills, customer service skills, fixing operational problems.

· Experience leading large number facilities, geographically dispersed working through people, retaining and growing business.

· Excellent planning, time management, collaboration, decision making, and organization skills.

· Ability to develop short and long-range project planning and effectively communicate information to diverse work groups.

· Experienced in project management methodologies with a focus on managing solution driven strategy plans to achieve goals.

 

#LI-KS1

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background.  We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the i