At Virtua Health, we exist for one reason – to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between – we are your partner in health devoted to building a healthier community. 
 
If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment.

In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics.

Location:

Lippincott - 301 Lippincott Drive

Employment Type:

Employee

Employment Classification:

Regular

Time Type:

Full time

Work Shift:

1st Shift (United States of America)

Total Weekly Hours:

40

Additional Locations:

Job Information:

*This position requires 1-2 days weekly on-site in Marlton, New Jersey.  Only applicants within a reasonable commuting distance should apply.

Job Summary:

The IT Testing and Quality Assurance Analyst develops test plans facilitates testing events, and reports on testing and validation outcomes for IT applications and systems to support IT in delivering stable, reliable solutions.  They verify and validate that the intended solution meets stated requirements and expected outcomes and that they work as expected. They also serve as the primary liaison between IT and operational teams for all assigned IT testing activities.

Position Responsibilities:

Collaborate with IT Teams to understand the testing and quality assurance application/system requirements.  Ensure that validated test scripts, test plans and reports/dashboards meet functional and design specifications, requirements, IT best practices and standards. Leverage established testing methodologies, templates and processes. 

Facilitates assists and supports IT team members to develop and maintain test scripts and related documentation.  Create, document, and maintain IT test plans around new and existing business requirements and technical specifications. Identifies testing equipment, systems, access and environments needed to support testing requirements.

Coordinate, conduct and facilitate testing events as required by the application and/or system. IT testing events include application, integrated, regression, smoke, and end-user acceptance testing.  Act as liaison between IT and operational teams for IT testing activities.

Capture and communicate the results of testing accurately and clearly and participate in applicable meetings. Produce metrics, analysis, and other relevant reporting deliverables and/or dashboards for team, IT Management and Internal Audit, regarding IT QA/ testing results and outcomes.

Works with IT leadership and IT Project Managers to support and facilitate IT testing activity schedules, aligning with project milestones.  Prepares testing reports and dashboards for the Go/NoGo tollgate. Align with IT PMO standards and best practices.

Troubleshoot with IT team to identify, replicate, verify and report defects. Assist team to report and escalate with appropriate tools (i.e. ServiceNow, vendor ticket) and to management. Assist and support IT teams with logging and tracking issues to defect resolution.

Proactively analyzes ServiceNow incidents and change requests for assigned application suite, to continuously update and improve the test script library to account fo