Love + medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today.

Schedule Weekly Hours:

Gundersen Health System is hiring a part-time Business Health Resource Navigator in Arcadia, WI. This is your opportunity to create a program facilitating Pilgrim’s Pride employees’ access to essential healthcare.

What's Available?

• Part time, 10-15 hours/week to start - there is a potential to expand hours as this program grows

• Schedule: hours can vary based on business needs, would need to be flexible to work as early as 4:30/5:00am.

• Location: Onsite at Pilgrim's Pride in Arcadia, WI, with ability to have some hybrid availability

What Will You Do?

• Work with Pilgrim's Pride employees to provide education, direction, and support regarding how to access healthcare services at Gundersen Health System.

• Build and maintain strong relationships with key stakeholders, HR professionals and community partners.

• Work with Internal and External partners to advocate for patient needs and make recommendations to enhance the coordination of care.

• Develop, maintain, use, and share a comprehensive, reliable, and accurate community resource database.

• Provide outreach and education on access to healthcare to patients and families to improve health and population health outcomes.

What Do You Need?

• 2 years of recent experience in a healthcare or human service-related field

• Experience with resource navigation or case management experience is a plus

• Excellent communication and organizational skills

• Valid driver’s license and reliable transportation

• Bilingual, Spanish & English speaking, Required

What You Will Get:

• Flexible schedule based on business/client needs

• Starting pay of $18.31/hour + more with experience!

Gundersen Health System Hospital and Clinics comprises 7 hospitals and 33 clinics. We bring care close to home for our patients in Wisconsin, Minnesota, and Iowa.  Inside our walls and our neighborhoods, we deliver world-class medical care and the right amount of love. We call it love + medicine and it’s more than our practice. It is who we are.

Job Description:

The Business Health Resource Navigator will work in collaboration with care teams to support the efforts to achieve business health initiatives for employer partners.  This position works closely with all areas of the Care Team, including providers, patients, and families. Works collaboratively with internal and external partners to advocate for patient needs, to reduce duplication of effort, and to assure service information is current and accessible.  Responsibilities include sharing of pertinent patient information with the team, performing outreach and education to patients and families, assisting with care team tasks, and identifying opportunities to enhance care coordination for the employer population.  Scheduling appointments and connecting patients with needed services.  Other responsibilities include developing, maintaining, using, and disseminating a comprehensive, reliable, and accurate community resource database.

Major Responsibilities:

1. Gathers and maintains a database of available resources in the counties in which Gundersen serves.

2. Coordinates communication and follow-up to patients, providers, community entities, etc., in accordance with plan of care (telephonic, virtual, face to face, or home visits)

3. Identifies and/or develops community resource packets and patient education materials for the purpose of educating patients and caregiver about relevant topics, programs, and resources (appropriate utilization and access to health care services).

4. Coordinates team meetings, agenda, meeting minutes, and follow up.

5. Participates as a team player and attends internal and external meetings as required to provide resource updates to staff.

6. Contacts insurance companies to verify benefits, ensures referrals are covered, and explains alternative medication options

7. Meets with patients and families to assist with completion of necessary paperwork, forms, or resource materials.

8. Contacts pharmacies when needed (assesses adherence, assists with medication reconciliation, bubble packaging)

9. Collects data and compiles reports as needed.

10. Provid