Director Utility Communications

Posting End Date:

September 30, 2025

Employee Type:

Regular-Full time

Union/Non:

This is a non-union position

Are you a leader with progressive experience in leading change, external advocacy, crisis communication, leading a multi-disciplinary communications team? If so, we have an outstanding opportunity for you!

This role will work closely with other leaders accountable for advancing operational excellence, financial outcomes, business development, while focusing on the strategic advocacy and external communications outcomes of the Gas Distribution and Storage BU.

We offer flexibility, opportunities for growth, competitive benefits and pension plan. We also encourage work life balance and provide a generous time off.

Apply today, we'd love to hear from you! #topemployer

What You Will Do:

• Implement and evolve its short-term and long-term strategic objectives through the creation of business value and competitive advantage based on building strong performance and relationships in highly sophisticated areas in which the Director has identified accountabilities.

• Lead a team of professional communicators in multiple channels (digital, media, project, etc.) across all GDS jurisdictions: Ontario, Quebec, Ohio, North Carolina, Wyoming, Utah and Idaho and anywhere that GDS is looking at new growth opportunities.

• Develop, implement, and continually improve a 2–5-year strategic communications and advocacy plans for each GDS jurisdiction, in alignment with the company’s business strategy, GDS objectives, and that of Public Affairs, Communications and Sustainability’s (PACS) and provide agreed results to deliver functional excellence.

• Responsibility for preparation of content, measurement and analysis of Enbridge’s performance related to our external communications and brand management in close collaboration with the Director Municipal and Stakeholder Engagement and other leadership colleagues.

• Public relations, media and advertising along with successful advocacy efforts to build support for our operations and projects. Leading a large multi-jurisdictional team and ensuring close collaboration with colleagues are critical to the success of this role.

• Provide strategic advice and counsel to internal clients and PACS colleagues to ensure decisions and initiatives support strategic business priorities; contribute to management of risks and opportunities; and encourage collaboration and innovation toward achievement of key goals and outcomes.

• Responsible for driving innovative communications, outreach and advertising strategies that can advance objectives, protect the business and achieve project success.

• Select, develop, and manage direct reports to ensure the achievement of expected outcomes. This includes delegating appropriate results to direct reports (i.e. up to 1- 2-year deliverables) and holding them accountable for delivery. This includes ensuring that the team maintains and is accountable for specific communications and advocacy plans in each area, including projects, within the Directors span of control.

• Deliver optimal functional results within appropriate performance metrics including quality; quantity; timeliness; productivity; customer satisfaction; and financial performance. This includes ensuring that relevant advice and guidance is given (in the form of policies, strategies, programs and guidelines) to enable those delivering services to Enbridge GDS to meet regulatory requirements and outcomes.

• Develop and optimize (i.e. making as good and effective as possible) key external communications strategies in coordination with engagement colleagues to effectively obtain support for the objectives of Enbridge GDS, including enhancing social license and Enbridge reputation.

• Direct, Support and participate in incident response and crisis communication planning across Enbridge.

• Ensure that there is a robust and coordinated crisis communications response team and process across GDS and fully integrated with other PACS colleagues.

• Ensure a close collaborative relationship between the Utility Communications team with regulatory, legal, and commercial GDS teams to enable effective strategies to advance regulatory outcomes and to support growth objectives within GDS.

• Lead teams with representatives from across the company to develop strategies, policies, programs, plans and budgets relating to the full