Splish Splash Senior HR Manager

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. 

The HR Director serves as a trusted business partner to the entire organization, acting as a subject matter expert in many areas of HR, including training, talent, recruiting, payroll, timekeeping, record-keeping, onboarding, offboarding, employee relations and internal communications. Additionally, this position is responsible for participating in the recommendation and implementation of strategic initiatives that will continue to drive value-added to Herschend and Palace Entertainment.

We are currently looking for a:

 

Splish Splash Senior HR Manager

Roles & Responsibilities:

 

Roles & Responsibilities: 

Supervisory Duties: 

• Manage all aspects of the HR team and any other assigned departments 
• Lead by example, attitude, and as a representation of Splish Splash's core values 
• Act as an approachable mentor and coach to all team members throughout the park 
• Manage and control all financial aspects of assigned departments while maximizing revenue and cost savings opportunities; maintain constant vigilance over departmental labor budgets 
• Act as a strategic visionary to implement measures that will favorably impact process, people, and/or profit 
• Ensure compliance with company and industry best practices, policies, and procedures to create a safe and productive environment for colleagues and guests. 
• Become knowledgeable of performing the essential duties of all HR positions and backfill these positions when needed 
• Assist with team scheduling and timekeeping activities 

Departmental Duties: 

• Manage all activities related to the employment life cycle for Splish Splash
• Establish a trusted and caring attitude toward all team members, their goals, and problems. 
• Foster positive attitudes by guaranteeing consistency and fairness in the application of policies, procedures, compensation, and benefits. 
• Develop efficient and effective methods of communication to reach the employee population, leveraging marketing resources to assist with methodology and delivery 
• Investigate and resolve employee concerns, keeping leadership and related parties informed throughout the process 
• Administer disciplinary actions to team members, as required 
• Execute voluntary and involuntary terminations, as needed 
• Coach and counsel leadership to effectively address employee performance and provide guidance for legally defensible resolutions 
• Leverage metrics and analytics to measure progress against organizational goals 
• Participate in company-wide budgeting and labor costing initiatives, as needed 
• Maintain accuracy and data integrity for assigned location(s) within all HRIS systems 
• Participate in payroll and timekeeping closing activities, as needed 
• Manage all aspects of the staffing process, including recruiting, job requisitions, interviewing, hiring and onboarding 
• Generate a sufficient flow of qualified applicants through appropriate recruiting tactics including, but not limited to, advertising, and ongoing communication with high schools, colleges, and community organizations 
• Ensure compliance with all governmental rules and regulations, relative to hiring, as well as equal opportunity policies 
• Conduct pre-employment screening of all applicants, employment interviews, and extend or decline to extend an offers of employment 
• Develop and implement team member orientation and training programs. 
• Lead all learning initiatives for the park and ensure that all relevant training data is captured in the Workday Learning module 
• Conduct review of HR policies, procedures, and handbooks on an annual basis, and update these as needed 
• Coordinate and assist various departments in the development and presentation program for skills training programs, guara