Digital Sales Development Associate (f/m/d) - with Czech and Slovak

 We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

 

 

What you'll do

 

The purpose of this position is to extend SAP's market coverage in the dedicated segment by generating new pipeline through:

1. Executing Targeted Outbound Campaigns via phone, chat and email. For targeted outbound campaigns, leads will be qualified according to the applicable methodology, and handed over to Sales using standard global process. 
2. Accelerating pipeline and increasing conversion by executing programmatic recycled (discontinued / disqualified leads) and reconstituted nurturing (aged pipeline)
3. Nurturing leads received from other demand generation functions and progressing stalled pipeline. For targeted outbound campaigns, leads will be qualified according to the applicable methodology, and handed over to Sales using standard global process. 

 

Digital Sales Development Associate generates and qualifies leads through proper means, and nurtures aging leads and opportunities, and eventually hands over fully qualified leads to their assigned Account Executives for further sales progress.

 

The Digital Sales Development Associate will be co-located in the Digital Hub. They will be joining in territory and account planning to support the team and will be the future candidate pool for transition into sales roles.

 

Campaign Execution & Lead Management:

• Plan and execute call and e-mail activities to generate leads using the most efficient means together with manager/expert
• Support and cooperate with Field Marketing, Solution Specialists, Account Executives
• Align with Sales colleagues for most effective territory planning and execution, covering all routes to market
• Generate and qualify leads through proper means (cold calling, phone campaigns, email actions, etc.) in alignment with management
• Pass qualified leads to Sales resource for opportunity management and execution
• Regularly review lead pipeline and progression. Proactively give qualitative and quantitative feedback to Marketing on campaigns using standard procedures and reports

 

Training & Enablement:

• Assist in activities to enhance demand generation and product/solution skills
• Be active part of either classroom, e-learning, virtual classroom, or mentor-lead activities
• Complete all enablement requested in a timely manner

 

What you bring

 

• 1 to 2 years of experience in Demand Generation or Inside Sales environment.
• Preferably Digital (Remote) Experience, specifically in high volume of customer facing experience, phone-centric work.
• High volume activity working environments, involving phone and a CRM/ Contact Management System.
• Fluency in English, Czech & Slovak is required.
• Bachelor's degree or equivalent business experience.

 

Meet your team

 

The Digital Sales Development team guides and influences customers to take informed decisions in the early stages of their digital transformation journey by creating a world-class engagement experience. This team is responsible for building and nurturing pipeline of sales opportunities and incremental revenue aligned with the Sales and Marketing teams, focusing on prospect