Employee Relations Consultant-Retail
Huntington National BankAbout the role
Description
Preferred location for this role is Columbus, OH. Will consider other locations within the Huntington Corporate locations.
- Advises and communicates with managers and employees on interpretation of policies and procedures. Facilitates conflict resolution for employees and managers
- Reviews policy violations as well as employee concerns and complaints and recommends appropriate action
- Consistently documents communications and decisions in keeping with best practices and to minimize risk and litigation in employee relations situations
- Analyzes trends and recommends solutions to foster a culture of continuous improvement, particularly in developing the skills managers need to help minimize employee relations issues
- Participates in establishing Human Resources/Employee Relations strategy and influences segment strategies
- Partners with other HR COE’s to ensure consistent alignment on employee relations support and outcomes
- As needed, may play a role in other HR related projects
Education/Experience
- Bachelor’s degree in Human Resources, business or related field of study or an equivalent combination of education and experience
- In lieu of a bachelor’s degree, a high school diploma and an additional 4 years of experience will be required (total 7 years of Employee Relations or Human Resource experience)
- Minimum of 3 years of experience in Employee Relations or related HR discipline, which includes experience enforcing state and federal labor, wage and hour laws
Knowledge/Skills/Abilities
- Experience supporting a large client base preferred
- Professional HR certification preferred (SHRM-CP/PHR)
- Employee Relations experience in a Retail and/or Financial Services environment is a plus
- Solid background and knowledge of federal, state, and local employment laws and practices
- Broad knowledge base and experience in analyzing employee relations matters of varying levels of complexity and conducting internal investigations through resolution
- Excellent interpersonal skills with the ability to deliver effective communication (verbal and written) proactively with a customer-oriented approach, while maintaining credible relationships at all levels of the organization
- Excellent negotiation and closing skills and the ability to build relationships built on ethics and integrity
- Proven ability to exercise discretion and maintain an exceptional level of confidentiality, utilizing sound judgment when dealing with sensitive issues
- Exceptional attention to detail, organization and time management skills, with the ability to work under restrictions/deadlines
- Strong analytical ability and proven problem-solving skills required
- Proven experience taking initiative to identify and anticipate colleague needs and make recommendations
- Ability to stay objective and fair when dealing with sensitive situations
- Change agility, influencing and conflict management skills are critical
- Ability to be self-directed and able to work on multiple priorities with minimal supervision and a sense of urgency
- Proficient in Microsoft Office application; experience with Human Resource information and case management systems preferred
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Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Workplace Type:
OfficeOur Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together
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