Director, Manufacturing IT (Bilingual Spanish/English)
MedtronicAbout the role
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
Diabetes Operating Unit & Our PurposeThe Diabetes Operating Unit focuses on improving the lives of those within the global diabetes community. As a business, we strive to empower people with diabetes to live life on their terms by delivering innovation that truly matters and providing support in the ways they need it. We’re committed to meeting people with diabetes where they are in their journey, always with an aim to make their lives easier. Our portfolio of innovative solutions is designed to provide customers with greater freedom and better health, helping them achieve better glucose control, while spending less time managing their disease.
For more information, visit us at www.medtronic.com and www.medtronicdiabetes.com.
This position is an exciting opportunity to work with Medtronic's Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care.
As part of our spin-off from our parent company Medtronic, we are building a standalone IT function to drive strategic growth and operational excellence. We are seeking a bilingual (Spanish and English) Director of Manufacturing IT to lead and manage IT operations across our key manufacturing sites in Juncos, Puerto Rico, and Northridge, California.
The Director, Manufacturing IT, is responsible for the reliable and secure operation of IT systems and services supporting manufacturing operations at our Juncos and Northridge facilities. This includes ownership of systems such as equipment controllers (PLCs), MES platforms (Factoryorx), web services for machine integration, and manufacturing reporting. The role includes accountability for 1st, 2nd, and 3rd level IT support—both onsite and cross-site.
Responsibilities may include the following and other duties may be assigned.
Key Responsibilities
Manufacturing IT Operations and Support
Oversee end-to-end IT support across both manufacturing sites (Juncos and Northridge).
Ensure 1st, 2nd, and 3rd level support is delivered effectively for all production systems.
Maintain operational uptime and stability across manufacturing environments.
System Ownership and Technical Management
Own and manage:
Equipment Controllers (PLCs)
MES: Factoryorx
Web services enabling machine/system integrations
Reporting and analytics solutions for manufacturing
Ensure compliance with quality, regulatory (GxP), and security requirements.
Manage system lifecycle, including upgrades, change management, and documentation.
Team Leadership and Vendor Management
Lead and develop a site-based IT team in Juncos and Northridge; coordinate cross-site collaboration.
Manage external partners and vendors supporting hardware, software, and services.
Foster a strong, service-oriented team culture with a focus on responsiveness and accountability.
Cross-Functional Collaboration
Partner with site leadership (manufacturing, quality, engineering) to align IT services with
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