Bistro Clerk PT

SUMMARY: Responsible for the preparation and service of all Turnback Creek Bistro food and beverage menu items in an impressively professional, courteous and timely manner.

Essential Responsibilities and Duties: (Specific areas of responsibility including, but not limited to)

• Maintains a positive attitude and acts in a consistently professional manner towards Guests and Team Members.
• Opens/closes the Turnback Creek Bistro as scheduled.
• Prepares and serves all food and beverage items by following approved recipes and maintaining consistent portion controls and quality standards.
• Responsible for the cleanliness and proper sanitation of the work area and equipment. Performs routine equipment cleaning and standard daily cleaning/maintenance as needed.
• Properly uses a cash register and collects payments in compliance with cash handling, credit card processing and accounting policies and procedures.
• Maintains up-to-date knowledge of all retail merchandise and Resort amenities in order to answer Guest questions accurately.
• Ensures proper inventory controls by maintaining accurate records of merchandise and beverage supplies.
• Assists in inspecting merchandise and daily merchandising of the Turnback Creek Bistro.
• Ensures all communication containing The Tuolumne Band of Me-Wuk Indians; TEDA, Inc.; Black Oak Casino Resort and Guest information is consistent with privacy policies and procedures.
• Promptly reports emergencies, accidents, injuries, missing articles, damages, and engineering and safety hazards to management.
• Writes shift reports including any incident of theft, accident or injury as assigned.
• Attends departmental meetings and trainings as scheduled.
• Performs special projects and other duties as assigned. Participates in committees as requested.

Mandatory Requirements:

• Must possess a high school diploma, G.E.D., or equivalent.
• Must be at least 18 years old.
• Must complete Food Handler or ServSafe and Responsible Alcohol Service certification or have proof of current certification.
• Must complete Counterfeit training.
• Experience in guest service, cash handling and in the food and beverage industry preferred.
• Existing knowledge of common industry terms and practices preferred.
• Must have the ability to communicate and follow directions effectively.
• Must have ability to learn and operate point-of-sale system.
• Must display a consistently professional attitude and behavioral choices.
• Must be able to work in a fast-paced environment (sometimes under pressure) while remaining professional, flexible and efficient.
• Must be able to communicate proficiently in English.
• Must be able to pass a mandatory drug test and background check.
• Must provide evidence of employment eligibility in the U.S.

Physical Demands:

• Must be physically able to perform all job requirements.
• Must be able to lift 25 pounds and occasionally more with assistance.

Work Environment:

• Work is normally performed in an interior hotel environment.
• Must be able to work in a noisy environment.