Jobs and Careers

Business Analyst 2

Commonwealth of Pennsylvania

Dauphin County, United Statesfull_timeVerifiedPosted 28 Jul 2026

💰 $92,010/yr($60,538/yr – $92,010/yr)

About the role

Posting number: CS-2026-54628-01052

Department: Department of General Services

Division: GS Real Est Srvs Div

Job classification: Business Analyst 2

Posting type: SCSC E&T Vacancy

Categories: Agriculture, Real Estate, Project Management, Business

Summary

Are you passionate about solving problems, improving processes, and using technology to make a difference? We're looking for a motivated Business Analyst 2 to join the Department of General Services' Bureau of Real Estate. In this role, you'll collaborate with business partners across the Commonwealth to enhance business systems, streamline operations, analyze data, and support enterprise applications that help manage Pennsylvania's statewide real estate portfolio. If you enjoy turning ideas into solutions and working with people to improve the way business gets done, this is the opportunity for you.

Why this role is a great opportunity:
- Help modernize business processes and technology that support the Commonwealth's real estate operations.
- Gain hands-on experience with enterprise systems including TRIRIGA, SAP, ServiceNow, SharePoint, and Microsoft 365.
- Partner with diverse stakeholders to analyze business needs, improve workflows, and deliver data-driven solutions.

If you are a curious problem-solver who enjoys business analysis, technology, and making a meaningful impact through public service, this is your opportunity to grow your career while helping improve how the Commonwealth serves Pennsylvanians. Apply today!

Examples of duties

This position supports the business processes, system functions, and project coordination needed to maintain the statewide real estate management system. As a Business Analyst 2, you will perform the following duties:

System Support: Assist with TRIRIGA functionality by coordinating needs, reviewing system issues, and supporting development activities
Inventory Management: Audit agency records and maintain accuracy of Commonwealth land and building data
Requirement Development: Work with staff and stakeholders to propose system improvements and create business requirements
User Training: Provide classroom, virtual, and individual training for TRIRIGA users and maintain instructional materials
Issue Coordination: Manage reporting and change requests to support problem resolution and system updates
System Administration: Support TRIRIGA administration tasks to help maintain access, user support, and project readiness

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

Full-time employment
Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch.
Telework: You may have the opportunity to work from home (telework) part-time, two days per week at headquarters in Harrisburg. Candidate must also be able to travel to Harrisburg as required to perform job duties and meet operational needs. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

QUALIFICATIONS

Minimum Experience and Training Requirements:

One year as a Business Analyst 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
One year as an Information Technology Trainee (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
Five years of business process analysis exp