Senior Manager, Super Regional Issuers

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa Consulting and Analytics (VCA) drives tangible, impactful, and financial results for Visa’s network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients.

The US Consulting Practice within Visa Consulting & Analytics provides consulting and solution services for Visa’s largest issuers in the United States. We apply deep expertise in the payments industry to provide solutions that assist clients with their key business priorities, drive growth, and improve profitability. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments, and managing risk.

You will join our consulting team and play a role in delivering and implementing high-impact projects and solutions with U.S. Financial Institutions/Issuing Banks. This person will develop initiatives to promote balanced and profitable growth, thereby ensuring that Visa is both the preferred brand and a unique business partner.

Potential engagements could include product development, program launch, customer acquisition, customer life cycle optimization, retention improvement, benchmark analysis, and profitability improvement.

Specific Responsibilities Include:

• Proactively engage with Visa internal teams in regular strategic & planning discussions.
• Lead consulting initiatives and contribute to closing engagements by identifying potential opportunities with Issuing Bank Partners.
• Develop frameworks, approaches, solutions, and recommendations that effectively and efficiently address the most impactful opportunities and challenges.
• Build solutions and measurable insights that will help clients to grow their portfolios and customer engagement in their core business.
• Collaborate cross-functionally (e.g., marketing, sales, risk, innovation) and across global regional teams to execute projects in ways that use the breadth and depth of Visa’s resources.
• Produce insights, analyses, and recommendations to improve client performance, boost growth, drive understanding of client issues, and provide strategic mentorship for client priorities across the verticals and segments.
• Ability to reliably manipulate and analyze large data sets (industry and Visa) to identify meaningful insights and recommendations for clients.
• Build new scalable solutions, toolkits, standard methodology documents, and consulting approaches that can be applied across VCA practice.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Visa welcomes and encourages applications from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Qualifications

Basic Qualifications:

• 8 or more years of relevant work experience with a Bachelor’s Degree, or at least 5 years of experience with an Advanced Degree (e.g., Masters, MBA, JD, MD), or 2 years of work experience with a PhD

Preferred Qualifications:

• 9 or more years of relevant work experience with a Bachelor’s Degree, or at least 5 years of experience with an Advanced Degree (e.g., Masters, MBA, JD, MD), or 2 years of work experience with a PhD
• Strong analytical skills, with demonstrated intellectual and analytical difficulty
• Outstanding communication, storytelling, and facilitation skills
• Collaborative, diplomatic, and flexible, able to work effectively in a matrixed organization
• Experience with co-brand credit partnerships at an issuer, merchant, or network
• Prior experience at a large management consulting firm or U