Medical Assistant Registration Representative Loveland

Primary City/State:

Loveland, Colorado

Department Name:

Foxtrail Fam Prac

Work Shift:

Day

Job Category:

Clinical Care

The future is full of possibilities. At Banner Health, we’re excited about what the future holds for health care. That’s why we’re changing the industry to make the experience the best it can be. If you’re ready to change lives, we want to hear from you.

At Banner Health Clinic, we have offer convenient primary care in your neighborhood to support the health needs of your entire family. We are not just your doctors; we are your partners in caring.  We provide comprehensive care for family members of all ages. Our experienced team can help each patient build a long-term relationship with someone familiar with their health history. 

As a Medical Assistant Registration Representative on our team, we offer a customer-focused and friendly work environment with career growth opportunities. You'll have the opportunity to work directly with patients and with an engaged group of physicians and staff. A career with our team is great if you are just starting out or have many years of experience. If you are ready to be challenged, work in a positive environment and contribute to making a change in people's lives, then we are the perfect team for you!

This will be a blended role, covering both front and back office duties. Primary focus will be Medical Assistant duties, but will also provide daily coverage for the front desk, once other staff has left for the day. Will be required to provide coverage when team members are out for a full day.

Shift Details:

Monday - Friday, 8:30am - 5pm

Location:

1625 Foxtrail Dr., Loveland

If interested, apply today!

POSITION SUMMARY
This position is responsible for performing secretarial, reception, medical assisting and initial patient needs assessment functions. Provides outstanding customer service and ensures a smooth patient flow process by providing services in admissions, financial counseling, billing, scheduling patients, paperwork completion, explanation of procedures, making of appointments, and conducts registration. Explains and obtains signatures on forms such as registration, medical history, Conditions of Admission, Financial Agreement, Advance Directive, and Hospital Grievance policy. Receives referrals from physicians, obtains authorizations and calls insurance plans for verifications. At time of service is able to receipt cash and record accurately as well as enter charges and perform charge reconciliation. Also assists clinicians in providing medical care and in office testing as well as implementing and evaluating direct patient care. Utilizes special knowledge, judgment and skills necessary to provide appropriate patient care.

CORE FUNCTIONS
1. Performs registration processes, verifies insurance coverage and obtains authorization notification. Accurately documents information and performs data-entry to ensure maximum reimbursement. Obtains necessary signatures specific to patients' insurance plan. Calculates patient liability according to verification of insurance benefits. Collects deposits and co-payments. Provides financial counseling for patients and their families by explaining financial policies and providing available resources for alternative payment arrangements. Assists patients and their families with completing financial documents when appropriate.

2. Serves as a liaison between the patient, billing department, and payor to enhance account receivables, resolve outstanding issues and/or patient concerns. Enters charges for services delivered and does daily charge reconciliation in a timely and accurate manner. Balances cash drawer at the beginning and end of the day and prepares daily bank deposit with necessary paperwork faxed to PBO. Adheres to all billing procedures including preparation of Medicare billing at the end of the month within specific timelines.

3. Responsible for scheduling of patients, families, procedures, and physician appointments. Assists in scheduling routine appointments within the medical practice(s) and external practices as necessary. Assists in obtaining pre-certification, referrals, authorizations, prescriptions refills and other medical testing as necessary. Responsible for communicating test results to patient. Acts as a resource to clinician in order to provide optimal patient care.

4. Optimizes patient flow by using effective customer service communication skills utilizing kindness, tact and courtesy to ensure positive patient response to service. Demonstrates proactive interpersonal communications skills when relating to internal and external customers. Uses di