Clinical Care Specialist - Infusions

About Lantern

Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com. 

About You:

• You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins. 
• INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with.
• You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas. 
• You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren’t just the individuals using your product. They are the driving factor in your motivation to make a change.
• Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear. 
• You thrive in a Team Environment. Collaboration is key in innovation and creating change.

These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life. 

 

If this sounds like you, we would love to connect to speak further about career opportunities at Lantern.

Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process.

 

Clinical Care Specialist - Infusions

The goal of our newly launched infusion product is to create a better patient experience for our members receiving infusion care– shifting them out of a hospital to more convenient, comfortable, and safe settings (in their home or ambulatory infusion center) and providing them with more engaged clinical support from their providers.

Our enhanced clinical care navigation role is meant to better engage patients directly to support their selection of top-quality infusion benefits. Through this effort, the Clinical Care Specialist will drive improved patient experience and stronger utilization of our services.

Professional RN or PA with infusion experience, who will join a clinical team offering individualized assistance to patients as they navigate their infusion journey. The Clinical Care Specialist will help the patient understand the infusion program and guide them in determining whether or not to make use of the benefit. The scope of this position includes patient outreach, benefit explanation, patient education and ongoing touchpoints with members based on their needs. This role provides education and resources to facilitate and support informed decision making for the patient. The appropriate candidate will have the skills and knowledge to answer questions from patients as they consider the benefit, leveraging various resources of data (from quality review materials to network contracting information) to better inform the patient. Ideally this is a Nurse or Physician Assistant preferably with infusion center or home infusion experience, with demonstrated ability to communicate effectively with both patients and providers.

Location: Dallas, Texas | Onsite full time until completion of Onboarding | Hybrid Option

Responsibilities:

• Increase the number of patients selecting a Lantern infusion provider for their infusion by:
• Conducting outreach to members that are candidates for infusion therapy through Lantern
• Educating the patient on the program and the quality of AIC and home infusion care
• Articulating the quality of the specific providers recomm